Audit Response Specialist II

: At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. Join us and make the dream of home ownership possible! The Audit Response Specialist is a primary member of the client audit response group and has the responsibility of managing and responding to client audits related to Mr. Coopers sub-serviced mortgage portfolio. The Audit Response Specialist will coordinate with internal business partners, and interact with external client auditors to ensure proper responses, documentation and operational requests are fulfilled in a timely and accurate manner. ESSENTIAL JOB FUNCTIONS

• Review audit inquiries and findings from client auditors.
• Manage and create audit responses with the guidance and direction from internal line of business process owners.
• Perform quality control reviews on audit responses and control documentation, including the validation of any test findings.
• Research, document and communicate potential audit findings to business process owners.
• Interact and communicate with peers and all levels of company management.
• Thorough knowledge of mortgage servicing practices to enable the development of effective audit test responses and analysis.
• Host and drive internal and external audit conference calls.

• Builds and cultivates strong relationships between clients and lines of business required.
• Collaborates with team on advice, utilizes all available resources, and thinks ‘outside the box' to find options/ solutions required.

• Willingness to go above and beyond the minimum requirements to ensure a positive client experience.
• Highly professional and confidential regarding privileged information.

KNOWLEDGE, SKILLS, ABILITIES

• Bachelor's degree preferred.
• Minimum of 2 - 5 years related work experience required.
• Stellar verbal and written communication, targeted toward the audience.
• Demonstrated ability to craft written correspondence that convey a professional and concise message, required.
• Familiarity with servicing compliance / regulatory / investor requirements highly preferred.
• Experience within iAssist, LSAMS, and/or FileNet required.
• Ability to manipulate data to create specific reports if needed in MS Excel preferred.

Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V Job Requisition ID: 021479 Job Category: Finance Primary Location City: Lewisville Primary Location Region: Texas Primary Location Postal Code: 75067 Primary Location Country: United States of America Additional Posting Location(s): Chandler, Cypress Waters - Dallas, TX, Lake Vista 3 - Lewisville TX, Longview, TX