Call Confirmer

Job Description

Job Description

Benefits:

• Bonus based on performance
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

What We Offer:

• Industry-Leading Brand : Join a nationally recognized company known for delivering high-quality, affordable bath remodeling solutions with a reputation built on trust, craftsmanship, and customer satisfaction.
• Career Growth Opportunities : Whether you're in the field or the office, we invest in your professional development with hands-on training, mentorship, and opportunities for advancement.
• Supportive Team Environment : Work alongside a team that values collaboration, integrity, and doing the right thing — every time.
• Consistent Work & Reliable Pay : We keep our teams busy year-round with a steady flow of qualified leads and jobs — so you can focus on doing great work without worrying about downtime.
• Pride in Your Work : Be part of transforming people’s homes and lives. Our work makes a real difference, and you'll go home each day knowing you helped someone love their home more.
• Hybrid Work Opportunity: You will have the opportunity to work from home some of the time with our flexible scheduling. Must reside in the Central Texas area.

Schedule / Expected Work Hours:

• Primarily weekday day and evening shifts; weekend availability flexible schedule required.

Job Summary
Are you a proactive communicator with a passion for building strong client relationships? Do you thrive in a fast-paced environment where your organizational skills shine? If so, Five Star Bath Solutions wants you to be a part of our dynamic team!

At Five Star Bath Solutions, we pride ourselves on delivering exceptional service to our valued clients. As a Call Confirmer , you'll play a crucial role in ensuring client satisfaction by confirming appointments, managing the calendar, and providing top-notch support.

What You’ll Do:

• Confirm appointments with clients via phone calls, emails, or other communication channels.
• Reach out to prospective customers for design consultation opportunities with our sales team.
• Maintain accurate records of client interactions and update client information in our database.
• Manage the calendar and resolve issues promptly and professionally.
• Collaborate with the sales and operations teams to ensure seamless communication and client satisfaction.
• Proactively identify opportunities to enhance the client experience and provide feedback for process improvement.

What We’re Looking For:

• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build rapport quickly.
• Self-driven & motivated
• Exceptional organizational and time-management abilities.
• Prior experience in customer service, account management, or a related field is preferred.
• Proficiency in using CRM software and other relevant tools.
• Must reside within reasonable commuting distance to Buda, Texas.

Company Overview
Five Star Bath Solutions is one of the fastest-growing companies in the bathroom renovation space. By connecting ambitious entrepreneurs and hard-working professionals, we’re able to provide affordable transformations and beautiful bath solutions to communities across North America.

Join a fast-paced, supportive team where your voice sets the tone for an exceptional customer journey—and where your growth matters.

Flexible work from home options available.