Category Manager, Services, Global Procurement Organization (GPO)

DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.


We are seeking a Category Manager to strategically source Services for our global Customer Fulfillment network. The person in this role will coordinate with several teams across Amazon and will interact with our most important suppliers to satisfy organizational requirements. The person in this will work and partner with multiple teams to develop and execute category sourcing strategies, deliver savings, and improve productivity across the category.






Key job responsibilities

• Establish category sourcing strategies, lead cross-functional strategic sourcing teams, negotiate with suppliers and execute contracts to optimize Amazon’s competitive position.
• Drive appropriate relationships with category suppliers, with a principal objective of achieving the optimal solution and cost of ownership that meets the business’ goals supported by a culture of continuous improvement with performance benchmarks in use.
• Manage category suppliers to proactively identify, monitor and optimize opportunities.
• Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed.
• Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance and add value to Amazon.
• Identify, achieve and report on savings and sustainability value targets for category sourcing activities.
• Align with internal customers and understand the business application of the category.
• Build the category metrics model based on input from the category team to track and monitor performance to the category strategy; measure actual vs planned savings and advise team of trends, escalate issues and own action plans.
• Candidate must be able to travel, up to 15%

A day in the life

• You will deliver market leading low-cost, innovative, and sustainable service solutions to help our Operations teams succeed and delight Amazon.com customers with value, selection and convenience. Additionally, you will undertake initiatives to ensure continuity of service supply.
• You will collaborate to seek inputs and manage outputs from our external suppliers as well as internal cross-functional partners.
• You may have to adapt and sometimes take different roles from strategy development to project management to rapidly meet customer needs.
• You will focus on deep diving categories to unlock value and help deploy services at scale for Operations.

Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!


About the team

• We are customer inclusive and take a data-informed approach to scalable globally for all our customers
• We are Safety-first, innovation-first team; we experiment new ideas and challenge old norms
• We believe in strategic partnerships to unlock optimal value and cost of ownership across our categories
• We lead on & advocate for Sustainability to help reduce the carbon footprint of our Operations buildings

BASIC QUALIFICATIONS

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• 2+ years of supply chain experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.


Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

USA, AZ, Tempe - 85,800.00 - 128,600.00 USD annually
USA, TN, Nashville - 77,200.00 - 115,800.00 USD annually
USA, TX, Houston - 85,800.00 - 128,600.00 USD annually
USA, VA, Arlington - 85,800.00 - 128,600.00 USD annually
USA, WA, Bellevue - 85,800.00 - 128,600.00 USD annually