Receptionist Medical Records

: Job Details

Level

Entry

Job Location

Cuidado Casero Home Health Central - Austin, TX

Position Type

Full Time

Education Level

High School

Salary Range

$14.00 Hourly

Travel Percentage

None

Job Shift

Day

Job Category

Health Care

The Receptionist/Medical Records provides general administrative support for the entire agency. Serves as administrative support staff by providing impeccable customer service to our clients. A primary responsibility is answering all incoming telephone calls to agency and routing to appropriate staff. Responsible for medical records management in the home health department.

Some of the responsibilities include:

1. Answer phones and route to appropriate staff.

2. Transfer phones to and from answering service on daily basis.

3. Daily incoming mail and disperse to appropriate staff.

4. Daily outgoing mail to include documentation requiring physician signature.

5. Develop and maintain an accurate employee phone roster.

6. Process all documentation requiring physician signature.

7. Fax all discharge summaries, transfer summaries, case conferences summaries, and missed visit reports to the physician.

8. Ensure that all faxed documents are date stamped.

9. Provide a stamp date for all incoming signed orders and 485s in Block 25 and then route signed documentation to appropriate personnel for computer entry.

10. Prepare order list for office supplies with DOS approval and email list to management company.

11. Upon receipt of supplies, verify packing slip to ensure all items are accounted for and provide DOS with signed and verified packing slip.

12. Maintain adequate quantities of agency forms. Prepare job application and personnel file information packets as well as patient admission packets.

13. File documentation in patients file. Remove the chart copy from the patients file and replace with the original.

14. Break down and thin patient charts.

15. Type meeting minutes and/or memos for the managers.

16. Other administrative duties as assigned by management

Requirements

• 1-2 years of administrative experience preferred.
• Skillful in organization of work and in principles of time management.
• Good communication skills and ability to establish good rapport with other staff members.
• Demonstrated ability to work with patients and employees. Demonstrated ability to work in a proactively diverse and inclusive organization.
• Must have excellent written communication by writing clearly and informatively, edits work and able to read and interpret legal written information. Demonstrates accuracy thoroughness and follows through on commitments.
• Must practice a high level of confidentiality and be able to effectively response to questions from employees, managers and outside entities. Must have excellent communication skills, both verbal and written. Must be able to work with others to resolve issues and maintain composure in an environment of changing priorities.
• Must have knowledge of all company policies and procedures. Must be able to work on a timetable, follow instructions, responds to management direction and solicits feedback to improve performance. Should have excellent character references and solid work background. Must be able to read, write and speak English. Spanish is required.
• Must have knowledge and proficiency of office computer equipment and software. Demonstrate ability to multitask and work in a fast-paced office setting. Proven ability to cope with conflict, stress and crisis situations.