Assistant Site Manager

Job Posting: Assistant Site Manager at Tommy's Express Carwash - Waukee

Location: Waukee, IA

Position: Assistant Site Manager

Pay: $18 - $22 per hour (based on experience)

Bonus: Generous bonus program available

About Us: At Tommy's Express Carwash, we pride ourselves on providing a fast, friendly, and efficient car wash experience. Our team is dedicated to delivering exceptional service while maintaining a clean and inviting environment for our customers.

Position Overview: We are seeking an experienced Assistant Site Manager to join our Waukee location. The ideal candidate will have a strong background in management or supervisory roles, with a focus on customer service and team leadership. This position requires flexibility in scheduling, including the ability to cover some weekends and evenings.

Key Responsibilities:

1. Be an example of our core values and standards to our team
2. Ensure exceptional customer service and satisfaction
3. Coach and support team members in their roles
4. Monitor inventory and assist with ordering supplies
5. Maintain a clean and safe work environment
6. Handle customer inquiries and resolve issues promptly
7. Support marketing efforts and community engagement initiatives

Qualifications:

1. Previous experience in a supervisory or management role, preferably in the car wash or service industry
2. Strong leadership and communication skills
3. Ability to work flexible hours, including weekends and evenings
4. Detail-oriented with a focus on quality and safety
5. Customer-focused mindset with a passion for service

What We Offer:

1. Competitive hourly pay based on experience
2. A generous bonus program to reward performance
3. Health and dental options after the first 90 days
4. 401(k) with matching contributions after the first year of employment
5. Opportunities for growth and advancement within the company
6. A dynamic and supportive work environment
7. In-depth Tommy's Express specific training on equipment and services
8. Carwash services and discounts within our greater organization

Interview Process:

1. First round: Phone call interview
2. Second interview: In-person with the Site Manager
3. Final interview: In-person with the Director of Operations

How to Apply: Please submit your application along with your resume.

Join the Tommy's Express Carwash team and help us provide top-notch service to our valued customers!