HR Specialist
Nao Now is looking for a highly organized and detail-oriented HR Specialist to support the onboarding experience for our growing online education team. This role is ideal for someone who thrives in fast-paced environments, follows processes carefully, and takes pride in accuracy and follow-through.
You will manage onboarding workflows, coordinate documentation, track mentor requirements, and ensure every new hire has a smooth and professional onboarding experience from start to finish. This role also requires availability during Korean peak operations hours to support mentors with class issues, questions, and urgent concerns in a timely manner.
Key Responsibilities
- Manage end-to-end onboarding processes for new hires
- Prepare, review, and organize onboarding documents and mentor records
- Coordinate onboarding schedules, training sessions, and internal communications
- Ensure all onboarding steps are completed accurately and on time
- Maintain detailed HR tracking systems and databases
- Identify and resolve issues before they become larger problems
- Provide timely support to mentors during Korean peak operations hours for inquiries and concerns
- Support other HR operations and initiatives
Qualifications
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks while maintaining accuracy
- Excellent written and verbal communication skills
- Comfortable working with systems, and HR tools
- Able to work independently and follow structured processes
- Previous HR, recruitment, onboarding, or administrative experience is preferred
- Must be available to work during Korean peak hours (2:00 PM – 10:00 PM KST)
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