UX Research Operations Intern

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Why Join Equinix?

Equinix’s Global Internship Program is an immersive, hands-on experience designed to launch your career and help you build foundational professional skills.

At Equinix, you will:

• Work on meaningful UX initiatives that influence real digital experiences

• Be supported through mentorship and coaching , including your manager, an intern buddy, and UX professionals

• Learn from leaders through our Executive Speaker Series and professional development workshops

• Gain global visibility by participating in Equinix’s Global Ideas Competition (“Shark Tank”)

​

Responsibilities

• Support end-to-end research operations, ensuring studies run smoothly from planning through completion

• Assist with participant recruitment, scheduling, and coordination across multiple studies

• Maintain and organize research tools and systems, including insights repositories, databases, and scheduling platforms

• Create and improve processes for managing research artifacts, documentation, and study outputs

• Apply systems thinking to identify opportunities to streamline workflows and optimize research operations

• Ensure high-quality, reliable operational support through strong organization, attention to detail, and ownership

• Support end-to-end user research initiatives across functional domains to guide product strategy and design decisions.

​

Who You Are (Requirements & Qualifications)

Required

• Currently enrolled in an accredited university or college , in your penultimate year of a Bachelor’s or Master’s degree program

• Majors in User Experience, Human Computer Interaction, Psychology, Anthropology, Design, Information Science, or related fields

• Expected graduation between December 2026 – September 2027

• Available to work fulltime for the duration of the Summer Internship Program

• Strong organizational skills and attention to detail

• Clear written and verbal communication skills; business proficiency in English

• Interest in UX research, ResearchOps, UX design, program management, process optimization, or product development

• Curious, proactive, and eager to learn

Preferred / Nice to Have

• Coursework or experience related to program management, UX research methods or usability testing

• Familiarity with UX or research tools (e.g., Figma, Rally, Dovetail, Qualtrics, UserTesting, Amplitude, Appcues)

• Experience organizing information, managing documents, or supporting projects

• Interest in research operations, design operations, or product operations

How to Apply

Please submit:

• An up to date resume that includes:

• Internship availability (start and end dates)

• Expected graduation date

Please apply only if you are available to work full time for the full duration of the internship program.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here .