People Operations Shared Services Specialist
The People Operations Specialist provides comprehensive support across Shared Services and Timekeeping. In collaboration with Payroll, People Operations Business Partners, IT, and leadership, the Shared Services Specialist delivers centralized support, ensuring consistent, compliant service, resolving employee inquiries, and driving process improvements across Shared Services operations.
- Serve as a primary point of contact for employee and manager inquiries, providing guidance on Shared Services processes, programs, and procedures, and escalating complex matters to People Operations Business Partners as appropriate.
- Manage and review employee timecard submissions and approvals across all time sources to validate accuracy in Oracle Fusion, analyze discrepancies, collaborate with the IT team to resolve complex issues, and ensure compliant and timely payroll processing.
- Audit and reconcile HRIS and payroll data to ensure accuracy, analyze discrepancies and trends, and collaborate with IT team to resolve complex issues while escalating risks as needed to maintain compliance and data integrity.
- Participate in HRIS and timekeeping system upgrades, testing, troubleshooting, and process documentation to enhance system functionality and user experience.
- Responsible for managing employee lifecycle transactions from onboarding through offboarding, ensuring accurate HRIS documentation, compliance with established procedures, and appropriate escalation of complex matters.
- Provide subject matter expertise across talent acquisition operations, supporting job postings, applicant tracking workflows, onboarding coordination, and compliance documentation.
- Identify opportunities to enhance People Operations processes and actively contribute to projects and initiatives by analyzing challenges and implementing solutions to improve efficiency, accuracy, and compliance.
- Provide operational support and ensuring alignment with DISA objectives and compliance requirements.
- Perform other duties as needed to support departmental and organizational objectives.
Associate or Bachelor's degree in Business, Human Resources, or related field (or equivalent experience)
3-5 years of experience in timekeeping, payroll operations, or HR shared services.
Strong analytical and problem-solving skills with keen attention to detail and the ability to exercise independent judgment on operational matters
Experience leading projects, supporting process improvements, and mentoring team members
Proficiency in Microsoft Excel and HRIS systems (e.g., Oracle Fusion)
Excellent verbal and written communication skills with the ability to collaborate effectively across teams
Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment
Preferred QualificationsÂ
- Experience supporting multi-site or multi-state operations
- Experience in a centralized or shared services environment
- Exposure to payroll processing cyclesÂ
- Experience supporting HRIS or timekeeping system enhancements, testing, or implementations (Oracle preferred).
- Demonstrated experience conducting audits or compliance reviews related to timekeeping or employee data.
Behavioral CompetenciesÂ
- Demonstrates advanced attention to detail by reviewing data for accuracy, identifying discrepancies, and ensuring compliance with policies and regulations.
- Operates independently with a strong sense of ownership, proactively resolving complex issues and following through to completion.
- Exercises sound judgment and discretion when handling sensitive employee information and compliance-related matters.
- Builds effective working relationships across Payroll, HR Business Partners, managers, and cross-functional teams to drive timely resolution of issues.
- Remains composed and solution-oriented when addressing escalations, compliance concerns, or time-sensitive payroll matters.
- Effectively prioritizes competing deadlines and adjusts to evolving business needs, system updates, and operational changes.
Technical CompetenciesÂ
- Strong technical aptitudeÂ
Physical Requirements / Working ConditionsÂ
- Based out of Houston Office
- Standard office environment with extended periods of sitting and computer use
Recommended Jobs
Physical Therapist (Job ID: 116)
Travel Physical Therapist (PT) – Skilled Nursing Facility JobID 116 📍 Fresno, CA 🕒 13-Week Assignment | 36–38 Hours per Week 💲 $65–$75 per hour 🚀 Start Date: ASAP 📣 Multiple Position…
Commercial Director (South)-AA
Company Description At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial…
Sales Development Representative
Take your Tech Sales Career to the next level with a Financial Technology Leader SV Academy has partnered with an exciting Financial Technology company that offers SaaS companies a completely diff…
Licensed Veterinary Technician (LVT)
located in Frisco, TX is searching for a veterinary technician to incorporate to our team. If you are looking for a hospital that embraces diversity, encourages growth and you want to be pa…
Heavy Equipment Operator
Company Overview Industrial Civil Construction Contractor specializing in structural concrete and sitework/earthwork looking for Heavy Equipment Operators (Backhoe, Excavator, Roller, Dozer, Rough…
Customer Service Tech
: D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high qua…
Quality Technician - Weekend Night Shift
Description As a Quality Technician, you are responsible for facilitating the movement of orders through each department within the production facility and ensuring that manufactured products meet…
Sheet Metal Quality Control Supervisor
Overview We are seeking a dedicated and detail-oriented Sheet Metal Quality Control Supervisor to join our team in Houston, TX, 77041. In this role, you will play a critical part in ensuring that ou…
Assistant Branch Manager
We are searching for an experienced Assistant Branch Manager at our BR15-Arlington-TX facility. Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products…
Financial Solutions Advisor - Registration Candidate - College Station Area
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our …