Retail Service Representative
The Fountain Trust Company, a $680 million-dollar community bank with 16 locations in west-central Indiana, is searching for a motivated professional to join our team. This is a full-time position located in the Lafayette, IN area.
Essential Duties and Responsibilities
- Greet and acknowledge customers in a courteous manner
- Process debit and credit transactions for customers
- Open new accounts
- Assist with customer relation issues
- Maintain and balance cash drawers and vaults
- Promote bank products and services
- Follow bank policies and procedures
- Follow compliance procedures with all bank regulations
- Other duties as required by the position or assigned by manager
Skills Required
- Strong decision-making skills
- Strong work-ethic and attention to detail
- Positive approach to interactions with customers and co-workers
- Excellent verbal and interpersonal skills
- Ability to multi-task
- Basic computer knowledge
- Reliable attendance
- Ability to lift up to 40lbs. when necessary
- Ability to travel to other branch locations as needed
- Bilingual in English and Spanish is a highly preferred skill
Education and Experience
- Associate's degree preferred.
- Prior customer service, retail or cash handling experience will be considered.
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