Front Desk Receptionist/Insurance Coordinator

Job Description

Job Description

Specialty dental office located in Georgetown is seeking an individual with a "retail mentality" that can bring a "How can I help you?" approach to our dental office. Prior retail and ortho experience is preferred but optional. An outgoing and friendly personality with exceptional customer service is A MUST! Responsibilities include making sure the schedule stays filled, billing, collections, etc. This is a high-quality work environment where we have a solid commitment to our patients, so performance is expected on a daily basis. Dental assisting experience is a plus.

• Providing exceptional customer service (A MUST!!)
• Answering new patient calls
• Responding to new patient emails
• Scheduling new/current patients
• Maintaining a Customer Lead Sheet -- training to be provided
• Mailing new patient paperwork packets
  • Checking all new patient’s insurance benefits -- employee will be trained
• Greeting new/current patients
• Offering patient amenities (such as coffee, cold beverages, etc.)
• beverages new patients with forms and check-in
• Liaison between the front and back of the office
• Assist with marketing projects and special events/public relations
• New patient "Thank You" letters
• Sending "Thank You for Referring to Us" letters
• Must be Bilingual (English /Spanish )

We are looking for someone who is seeking a long-term career and is interested in being with our company for many years. If you are that person, please email us your resume. Be sure to include a cover letter or short paragraph about yourself, and tell us why you are the right person for this job. Looking forward to hearing from you!!

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: No less than 32 per week

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement

Schedule:

8-hour shift

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Dental office: 2 years (Required)
• Computer Skills: 3 years (Required)

Language:

• Spanish (Required)

Work Location: In person