Studio Manager
Job Description
Job Description
Benefits:
- Employee discounts
- Paid time off
- Training & development
- Wellness resources
- Lead from the front by consistently meeting or exceeding your personal daily and weekly sales goals, while holding the team accountable to studio targets.
- Hire, train, and manage a high-performing, sales-driven team focused on conversions, community engagement, and excellent member experience.
- Implement daily lead generation strategies, including outreach, referral programs, and grassroots marketing (local partnerships, pop-ups, events).
- Oversee in-studio operations, ensuring a seamless and elevated experience for prospects and members at all times.
- Maintain a regular cadence of sales role-play, training, and coaching sessions to continuously elevate team performance.
- Collaborate with corporate and marketing teams to execute presale and grand opening campaigns, as well as ongoing sales drivers and promotional strategies.
- Organize and attend community and in-studio events designed to drive lead volume and boost brand visibility.
- Track, analyze, and report on key performance metrics (leads, conversions, referrals, revenue), taking action to course correct when needed.
- Engage on social platforms and ensure team participation in studio-level marketing efforts, such as testimonial campaigns and member spotlights.
- Ensure adherence to BODY20s systems, sales processes, and compliance standards.
- 2+ years of sales leadership experience in a high-performance environment (fitness, wellness, or membership-based service preferred)
- Demonstrated ability to hit and exceed sales goals consistently
- 2+ years in customer service or member-facing roles
- Prior experience with community marketing or lead generation campaigns
- Experience managing a location generating $600K+ in annual revenue
- Proficient with CRM systems and reporting tools
- Able to thrive in a fast-paced, goal-oriented environment
- Sales-minded and highly motivated by hitting targets
- Charismatic, community-oriented, and energized by connecting with people
- A confident coach and motivator with high accountability standards
- Adaptable, solutions-driven, and resourceful
- Passionate about health, fitness, and growing a business from the ground up
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