Downhole Field Service Technician
- The ability to make an impact and shape your career with a company that is passionate about growth.
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
- Thrive in a company that values sustainability, drives a safety-focused culture and empowers through continuous improvement.
- The chance to join a learning and problem-solving culture
- Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more!
- The Field Service Technician installs, services, and/or delivers downhole equipment at customer locations under supervision and guidance of Lead Downhole Technicians and/or Local Manager. Operates a truck safely in accordance with Company policy and local, county, state, and federal laws.
- Performs pre-trip and post-trip inspections of assigned vehicle.
- Operates various types of vehicles, as assigned, safely, in all types of weather and traffic conditions.
- Inspects and identifies problems on all assigned equipment.
- Works in shop to aid in the manufacturing and redressing of products.
- Field installation of products on customer locations.
- Loads and unloads vehicle and maintains safety and security of load at all times.
- Carries out all necessary checks to ensure vehicle is safe and legal and follows appropriate procedures if it is not.
- Plans and adapts routes as necessary and feedback to immediate supervisor on any issues around load planning and routing.
- Acts as company ambassador when dealing with customers.
- Develops good working relationships with customers through professional communication.
- Maintains proactive contact with suppliers to understand order status, packaging problems, pricing, and other matters.
- Arrives and signs in on time; works hours as scheduled; wears clean, neat clothing.
- Loads and unloads cargo at designated stops safely; interacts with staff and customers in a positive manner.
- Reports all accidents, incidents, or unusual occurrences to dispatch office immediately; submits written reports on accidents, incidents or unusual occurrences as required.
- Completes all paperwork promptly and accurately as required using any electronic devices that might be required (scanners, hand held POD etc).
- Follows rules and regulations of the Company, local, county, state, and federal laws.
- Knows and complies with all safety policies and procedures.
- Contributes to the department continuous improvement culture.
- Maintains a clean and well-organized work area.
- Assists with physical inventories.
- Maintains confidentiality of all matters.
- Other duties as required.
- High School diploma or GED or equivalent education and/or experience.
- 1 years of relevant experience
- Valid driver's license in state of residence required
- Must be 21 years of age or older to operate company vehicle
- Immigration sponsorship not available for this role
- Some computer skills
- Good verbal and written communication skills
- Good driving record
- Basic math and analytical skills
- Must be self-motivated and disciplined to work autonomously with minimal supervision
- Good organizational skills with the ability to effectively handle multiple tasks
- Ability to lift up to 50lbs
- Role is deemed safety sensitive and may be subject to employer or customer drug testing
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
- The employee is regularly required to talk or hear
- The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms
- Drug and alcohol test
- Criminal background check
- MVR
- Experience in the oil and gas industry preferred
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