Medical Office Specialist

Job Title: Medical Office Specialist

Location: Round Rock, TX

Job Type: Contract-to-Hire

Schedule: Monday–Friday, 7:30 AM–4:30 PM

Pay: $18 – $23 / Hourly

Benefits: Eligible for medical, dental, vision, and 401(k)

About the Role

Addison Group is seeking a friendly, organized, and patient-focused Medical Office Specialist to support daily front office operations for our client’s busy clinic in Round Rock. This position is perfect for someone who enjoys interacting with patients, multitasking in a fast-paced environment, and ensuring a smooth check-in/check-out experience. You’ll serve as the first point of contact for patients and play a key role in maintaining accurate records, scheduling, and overall clinic flow.

Key Responsibilities

• Greet patients upon arrival and handle check-in and check-out processes
• Answer incoming phone calls, schedule appointments, answer questions, and transfer calls to providers as needed
• Collect copays and process payments accurately
• Verify patient insurance and update demographic information in the system
• Scan and upload patient documents and ensure charts are complete and up to date
• Maintain an organized front desk and waiting room environment
• Provide general administrative support to clinical and administrative staff
• Deliver excellent customer service while maintaining professionalism and confidentiality

Requirements

Experience:

• Previous medical front desk or medical office experience strongly preferred
• Comfortable handling patient check-in/check-out, scheduling, and insurance verification
• Experience working in a fast-paced clinic or multi-provider environment is a plus

Education:

• High school diploma or equivalent required

Skills:

• Strong customer service and communication skills
• Ability to multitask and stay organized in a high-volume setting
• High attention to detail when verifying insurance and entering patient information
• Basic understanding of insurance (PPO, HMO, copays, deductibles, etc.)
• Proficiency with EMR systems and general computer applications
• Reliable, punctual, and able to work independently without micromanagement
• Professional and friendly demeanor with a patient-first mindset

Perks:

• Consistent weekday schedule with early morning start
• Opportunity to grow within a well-established medical practice
• Supportive team environment
• Long-term potential based on performance

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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