Customer Happiness Engineer
HiOperator is seeking Customer Service Agents to help elevate the customer-service experience by solving customer problems via email and chat for a variety of clients. You will use cutting-edge software, apply your judgment where it matters most, and contribute to improving our software and operations.
Responsibilities will include:
- Solve customer problems via email and chat across multiple clients
- Achieve key standards in customer satisfaction and performance
- Work closely with leaders to improve software and operations
You’re a great fit if you:
- Excel in a high-standards, fast-paced environment
- Type 40+ wpm with 99% accuracy
- Are dependable and show up ready to work every day
- Are a quick learner able to adapt to evolving policies and procedures
- Take ownership in solving problems
- Are tech-savvy and comfortable using Google Workspace
- Read, comprehend, and write in English
Shift Options:
- Saturday to Tuesday, 7am – 6pm
- Monday to Friday, 2pm – 11pm
You can expect:
- Opportunity for growth at a rapidly growing startup
- Performance-based, people-oriented workplace
Compensation and Benefits:
- $17.00 per hour
- Medical, dental, and vision benefits
- Free parking
- Free onsite gym
- 19th-floor break room with a great view
Additional Information:
- Full-time, in-office position
- Employment contingent on a satisfactory background check
- HiOperator is an equal opportunity employer and uses E-Verify for employment eligibility
Recommended Jobs
Specialist - Permitting Compliance (Air) / EHS Engineer (Hybrid)
Overview: Opportunity for a self-starter who enjoys working independently and being part of a valuable team that is fast-paced and streamlined to address business growth, daily business operations, a…
Senior Project Manager - Class A Interiors
About the Role We are seeking an experienced Senior Project Manager to lead corporate interiors and tenant improvement projects throughout the Austin market. This leadership role is responsible for m…
Account Executive
Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time …
Human Resource Assistant - Legal (Houston)
Job ID#: 39161 Our client a rapidly growing downtown law firm with approximately 70–75 employees and an exciting trajectory ahead is hiring. We are seeking a highly organized, detail-oriented H…
Structural & Payload Design Engineer 3
Description: ENG- Supporting aircraft integration across production build operations. This role interprets engineering drawings, supports manufacturing execution, and ensure…
Prophet 21 (P21) Analyst / Trainer â SOP & User Training Specialist
We are seeking a Prophet 21 (P21) Analyst / Trainer to support, develop, and optimize business processes within the Epicor Prophet 21 ERP environment. This role is primarily focused on creating and m…
CDL Class A Tanker Drivers - Houston, TX
$2,200–$2,600 /WEEK – CDL Class A TANKER DRIVERS – HOUSTON, TX We are currently seeking experienced, professional CDL Class A tanker drivers based in Houston, TX for regional routes with strong, cons…
Weekday Overnight Member Service Representative
Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitnes…
General Surveyor - Dimensional Control/Land/Engineering
Dimensional Control Surveyor - Travel To Client Sites Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a…
Morning Cashier @ South Midkiff JumBurrito
We are JumBurrito, and we make award winning burritos, fresh and local, everyday! Looking for Early Birds: 6AM Cashiers Apply Today! Come join our team and enjoy the great benefits. Ideal candida…