Internship, Program Manager, North America Service Program & Project Management (Summer 2026)
Consider before submitting an application: This position is expected to start around May or June 2026 and continue through the Summer term (ending approximately August 2026) or continuing into Fall 2026 if available and there is an opportunity to do so. We ask for a minimum of 12 weeks, full-time and on-site, for most internships. Our internship program is for students who are actively enrolled in an academic program. Recent graduates seeking employment after graduation and not returning to school should apply for full-time positions, not internships. International Students: If your work authorization is through CPT, please consult your school on your ability to work 40 hours per week before applying. You must be able to work 40 hours per week on-site. Many students will be limited to part-time during the academic year. Tesla is seeking a highly motivated Service Program Manager to join our North America Service Operations Team. In this pivotal role, you will focus on driving customer-centric improvements and strategic operational enhancements across our service operations. You will work with distributed teams to develop and implement initiatives aimed at improving customer experience, operational efficiency, and scalability. Through cross-functional collaboration and data analysis, you will uncover opportunities to streamline processes and ensure that our service operations not only meet but exceed customer expectations while also achieving business objectives. What You'll Do Champion Customer - Centric Strategies: Work closely with service teams, engineering, finance, and supply chain to design and implement strategies that focus on enhancing the customer experience and improving brand loyaltyOptimize Operational Processes: Evaluate and streamline service processes with an emphasis on creating scalable, efficient systems that allow for superior customer service at every touchpointDrive Cross - Functional Collaboration: Foster strong communication and alignment between global, distributed teams to ensure that all departments are working toward shared goals of improving customer service and operational effectivenessImplement Continuous Feedback Loops: Develop and execute mechanisms to gather direct insights from customers and field teams to inform service improvements and innovationsLeverage Data and Trends for Strategic Improvements: Analyze customer behaviors, industry trends, and market data to identify opportunities for innovation in service programs. Set measurable objectives and key performance indicators (KPIs) that align with both customer satisfaction and operational goalsTest and Scale Solutions: Design and pilot new programs, processes, and tools, evaluating their impact on customer satisfaction and operational efficiency. Iterate based on feedback, and scale successful solutions across the organization What You'll Bring Customer - Focused Mindset: A strong passion for enhancing the customer experience and strategically improving service operations. Candidates with backgrounds in Business Administration, Operations Management, Industrial Engineering, Supply Chain Management, or Service Design will be well-suited Prior experience in customer service, customer experience strategy, or service operations is highly beneficialExceptional Organizational Skills: Highly organized, with the ability to manage multiple competing priorities while balancing operational efficiency and customer satisfaction. Prior experience in project management, process improvement, or service program implementation is valuableEffective Communication: Excellent verbal and written communication skills, with the ability to effectively engage with stakeholders at all levels and interacting directly with customers. Experience in consulting, business analysis, or service operations where presenting insights, delivering reports, or managing cross-functional collaboration was required is helpfulAdaptability in Dynamic Environments: Comfortable working in fast-paced, high-growth, and rapidly evolving industries. Candidates with experience in technology, automotive, logistics, or operational consulting will find this role particularly relevantRelationship Building: Strong interpersonal skills with an ability to build and maintain positive working relationships across global teams and external partners, ensuring smooth collaboration across different regions and departments. Prior experience in stakeholder management or cross-functional teamwork is an advantage Benefits
Compensation and Benefits
As a full-time Tesla Intern, you will be eligible for:
Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k), Employee Stock Purchase Plans, and other financial benefits Company Paid Basic Life, AD&D, and short-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Commuter benefits Employee discounts and perks program , Tesla
Recommended Jobs
Production Assembler
Production Assembler Elwood Staffing is hiring a Production Assembler in Kilgore, Tx! Monday-Friday 6am-2:30pm with occasional Saturdays OT as needed $17/hr! Company Profile This client is a …
Utility Network GIS Consultant, Senior Associate
Specialty/Competency: Functional & Industry Technologies Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in business application …
Director of Sales
We’re seeking an experienced Director of Sales to lead and scale sales performance across a highly regulated financial services environment. This role will own multi-channel sales strategy and exe…
Future Opening: Senior Lawn Care Technician
Lawn Doctor is looking for individuals dedicated to providing high-quality, customer-focused lawn care services to join our team as Senior Lawn Care Technicians. Our Senior Lawn Care Technicians a…
Assistant Manager - Ennova Highlands
Integrated Real Estate Group We, at Integrated Real Estate Group, are dedicated to enhancing the lives of our residents. With high values and morals reflected in everything we do, we strive to be …
Home Health Aide (HHA) Caregiver/Sitter
HOME HEALTH AIDE (HOME CARE) Join a team that’s as passionate about patient care as you are! We’re looking for HHA's in the South Denver and Littleton area to serve the needs of our patien…
Nanny
Make a difference, have fun, and get paid for it! Have you always preferred the kids’ table — the place full of curiosity, creativity, and laughter? Do you see childcare as an opportunity to connec…
Project Manager I
Job Responsibilities: ~ Serves as a project manager on major complex projects, initiatives and/or implementation projects Oversees assigned projects including monitoring project performance and com…
Medical Scribe
20 years ago we set the standard for medical scribes. Today we’re redefining it. ScribeAmerica is a growing organization with real opportunities to advance your career in the healthcare field. Join p…
School Psycholgist K-12
A supportive school district in Killeen, Texas is hiring a School Psychologist for a full-time role. Â Position Overview: Â Full-time, school-year schedule Serve K12 students Conduct …