Employee Engagement Specialist

InGenesis
San Antonio, TX
Summary:

The Employee Engagement Specialist performs all functions related to the prime source verification of position-specific credentials. The Employee Engagement Specialist follows established policies and procedures in accordance with company contracts and internal policies to ensure that applicants are properly verified and accurately uploaded into a secured online credentialing database.

Classification

Full-time, non-exempt position

Job Responsibilities

· Collect relevant information necessary for verification of position-specific requirements through a variety of primary sources as appropriate.

· Analyze provider files for completeness, accuracy, consistency, work history, education, hospital privileges, relevant references, etc.

· Ensure the file meets Joint Commission and other regulatory agency credentialing requirements and company policies standards.

· Upload and maintain provider data into a credentialing database in accordance with industry standards, federal and state regulations, and Joint Commission standards.

· Provide information to department staff by reporting information stored in the database system.

· Communicate consistently with providers and provider office staff to obtain and verify information and communicate the status of files with internal and external customers.

· Serve as a resource to both healthcare providers and company staff regarding the credentialing process.

· Perform other duties as assigned or needed to meet the needs of the department/organization.

Minimum Qualifications

  • High school diploma required.
  • Some college courses preferred.
  • Excellent verbal and written communication skills.
  • Credentialing experience preferred.

Physical Demands

· Frequently required to operate a computer and file and retrieve written documents.

· Physical demands include but are not limited to, standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching, and bending.

Requires Access to Sensitive Information: Yes

Equal Employment Opportunity Statement:

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

I nGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. Please visit our website at for more information.

To learn more about your rights, please refer to the Know Your Rights: Workplace Discrimination is Illegal poster issued by the U.S. Equal Employment Opportunity Commission (EEOC).

Company Statement:

With decades of experience, InGenesis has grown into one of North America’s most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.

Posted 2025-07-29

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