Call Center Medical Receptionist
:
Summary Operates PBX or multiline telephone Cisco/Finesse phone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Answers incoming telephone calls, determines purpose of callers.
- Focuses on First Resolution
- Working in Call Center environment
- Schedules appointments for family practice providers.
- Create telephone encounter for Specialty offices.
- Refill Request for family practice providers, within proper criteria.
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Answers questions about organization and provides callers with address, directions, and other information.
- Maintains virtual fax, sends faxes, and retrieves and routes incoming faxes.
- Clinic front desk duties when needed, patient check in/out, collect copays
- Handle provider letters mailed to patients
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Other Skills and Abilities
Ability to speak fluent Spanish preferred
Recommended Jobs
Associate Sales Representative - Denver - Peripheral Vascular
The Associate Sales Rep works directly with a Sales Representative to help aid with the planning, directing and coordination of the selling, marketing and promotion of Stryker Peripheral Vascular pro…
Sales Associate
The Sales Associate plays a key role in supporting ranchers, landowners, and dealers with the right fencing and grazing solutions. You’ll help customers choose products, quote projects, process ord…
Reservationist/Dispatcher
Job Description Job Description Position: Customer Service / Reservations About Carey of Austin: For more than 96 years, corporate travel managers, executive assistants, agents, exclu…
SkillBridge Opportunity - Accounting -Trainee
Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold idea…
Sales Consultant - Entry Level
About Us Lytegen is building an elite closing team. We are not hiring average reps we are recruiting proven producers who know how to walk into a home, control a conversation, build trust fast, an…
Nurse Practitioner = Transplant & Acute Care
At Houston Methodist, the Nurse Practitioner Acute Care (NP-AC) is responsible for functioning as a licensed registered nurse and care provider to provide all aspects of patient care, including diagn…
Master Data Specialist I
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of to…
PC Board QC Technician (2nd Shift)
We are seeking a highly detailed and experienced QC Inspector to serve as the final checkpoint in our Printed Circuit Board Assembly (PCBA) manufacturing process. In this role, you will be responsible…
Transportation Project Engineer
Job Description Job Description Civil Engineering Consulting Firm - We are looking for a Project Engineer with 5-10 years of experience to be part of our Transportation Business Practice. The Pra…
Lighting Associate
Houston’s First Baptist Church is looking for a talented Lighting Associate to join our Production Team! If you have experience in live production lighting and a passion for creating impactful worshi…