Shipping Verification Representative
We have an outstanding Contract position for a Shipping Verification Representative to join a leading Company located in the Houston, TX surrounding area.
Job Responsibilities:
- The Shipping Verification Representative is responsible for obtaining necessary information to verify and update all shipping information for patients.
- Outbound/Inbound calls to/from patients, practices, sales support andsales force to obtain missing or incomplete information.
- Release orders for shipment once all prerequisites are met.
- Verification with practice on early termination of study and extension of studies.
- Correspond with other departments to ensure that practice information is entered in 2.0.
- Correct patient demographic information and add all special request notes to patient orders.
- Performs special projects and other related duties as assigned.
Basic Hiring Criteria:
- High School diploma or equivalent.
- Proven demonstrated abilities in a multi-tasked, Windows-based computer environment.
- Must be able to handle a high volume of work.
- Control confidential information.
- High attention to detail.
- Excellent phone and customer service skills.
- Ability to retain information that is job-specific, such as current policies and procedures.
- Ability to work in a fast-paced environment.
- Bilingual a plus.
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