LTC Claims Eligibility Specialist, Licensed (Remote)

The HT Group
Austin, TX
The HT Group has partnered with an established insurance client in Austin, TX looking for a Remote Long Term Care Claims Eligibility Specialist who is experienced, detail-oriented, and customer-focused to review and manage claims of varying complexity. This is a great opportunity for someone looking to grow within a dynamic and mission-driven environment. This is a fully remote position for candidates outside of the Austin, Texas area. For candidates within Austin metroplex it would be a Hybrid schedule with 3 days in office .
Only candidates with LVN, LPN, LSW certification/license will be considered.

Fully Remote

Direct-Hire

Monday-Friday 8AM-5PM CST

Responsibilities:
  • Investigate and evaluate claims for coverage and eligibility
  • Analyze relevant documents to support claim decisions
  • Establish appropriate Plans of Care based on company guidelines
  • Manage short-term and limited approval claims
  • Assist with customer complaints and appeals
  • Communicate complex claim decisions and coverage details to stakeholders
  • Ensure compliance with legal and company claims-handling procedures
  • Provide guidance to junior staff and support team leads when needed
Requirements:
  • 5+ years of experience in claims management and review, preferably in the insurance industry
  • LVN, LPN, LSW certification/license required
  • Strong technical knowledge of claims processing and policy evaluation
  • Excellent verbal and written communication skills, with empathy and professionalism
  • Ability to work independently with minimal supervision

Benefits:
  • Competitive Salary & Target Bonus Program
  • Retirement Savings – 401(k) with a company match
  • Comprehensive Medical insurance through BlueCross BlueShield of Texas. Company-paid dental, vision, short-term & long-term disability, and life insurance.
  • Work-Life Balance – 20+ days of PTO, 10 paid holidays, and paid volunteer time off.
  • Flexible Work Options – Hybrid /remote opportunities, wellness programs, and weekly paid lunch for onsite staff.
  • Health Savings Accounts (HSA) & Flexible Spending Accounts (FSAs) – Includes a company match for HSAs.

#HPIND
Posted 2026-02-03

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