ACCOUNT MANAGER
- Develops list of prospective customers by studying business and telephone directories, consulting business associates, and observing business establishment while driving through sales territory.
- Reviews orders for ideas to expand services available to present customers.
- Calls on prospects to explain features of services, cost, and advantages.
- Writes orders and schedules initiation of services.
- Confers with customers and company team members to resolve complaints.
- Builds strong relationships both internally with customers and externally across the organization.
- Conducts follow-up on billing issues on all assigned accounts.
- Understands mechanics of contracts, associated accounts receivable needs, billings, to best serve the customer.
- Promptly follow-up on all leads and referrals.
- Maintain a pipeline of future sales opportunities to ensure sales goals are met.
- Develops short-term and long-term goals along with an annual plan to support our growth goals.
- Effectively represent the company’s interest to maximize profitability.
- Manage personal time to assure maximum productivity.
- Resolves and troubleshoots complex sales and services issues of customers.
- Perform competitor products and service analysis.
- Travel is required.
- Business or technical degree preferred. Minimum of high school diploma or GED.
- Minimum of 3-5 years of related experience in HVAC solutions
- Minimum of 1-2 years of related experience in service/sales.
- Proficient in Microsoft Applications (Word, Outlook, Excel, etc)
- Work Location and Hours Corpus Christi Office Typically 8-5 M-F, occasional after-hours, must meet sales plan
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Applications are accepted on an ongoing basis
- Paid Parental Leave
- Personal Leave
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