Branch Administration Administrative Assistant I
- Generate management reports that will aid in branch profitability
- Prepare and update essential documents for meetings and record keeping
- Facilitate processes to internal and external customers to improve overall branch experience
- Assign customer service feedback to improve overall branch experience
- Manage the maintenance of office equipment, supplies, and branch image
- Create Market branch schedule deviations
- Collaborate with other departments as needed
- Flexibility to assist and perform sales and teller operation functions
- Attend and participate in meetings as needed
- Serve as a backup for the review of market's staff time and attendance
- Analyzing sales reports (review sales performance and sales strategies)
- Other duties as assigned
- Computer literate in all Microsoft programs
- Problem analysis
- Initiative
- Organization
- Planning
- Service Orientation
- Focus on Quality
- Teamwork
- Openness to change
- Oral and written communication (Bilingual preferred for border markets).
- High School Diploma or GED equivalent
- 1-3 years retail banking or customer service related experience preferred
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