Shipping & Receiving Supervisor

Job Description

Job Description

Job Description – Shipping and Receiving SupervisorPOSITION SUMMARY

The Shipping & Receiving Supervisor is responsible for maintaining inventory counts and quality control procedures for incoming and outgoing product shipments. Their duties include checking incoming shipments against invoices/BOL, keep track of shipment schedules for both incoming and outgoing shipments. Check the items in inventory for damages or discrepancies.

KEY RESPONSIBILITIES

• Follow IFCO guidelines concerning Drivers/Shipping/Receiving
• Follow all procedures/policies/SOP ’s involving data entry for Production, Shipments, and Recollections and document controls/retention.
• Verifies and records all items loaded for shipments.
• Carefully and accurately maintains shipping records for requested categories including goods returned, damage, and returnable shipments.
• Maintains database of shipment data to ensure that orders are updated and that appropriate billing documents are as required.
• Resolve major discrepancies, over-shipments, or substitutions cases.
• Prepares bills of lading for shipments
• Completes information on damage claims for in-transit damage.

Performs other clerical duties as needed.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree preferred.
• 2+ college education required.
• High school diploma required.
• 2-4 years of experience as a S&R Supervisor
• Experience managing schedule.
• 4+ years of previous face to face customer service experience
• Intermediate experience in Microsoft Excel
• SAP experience preferred.
• Filing

SKILLS AND KNOWLEDGE

• Excellent written and verbal communication skills
• Problem solving skills.
• Ability to work effectively in a team environment.
• Ability to keep team motivated.
• Proven planning and organizational skills with the ability to handle high volume operational requirements.
• Demonstrated successes in handling multiple projects, in addition to normal responsibilities.
• Ability to accurately sort, count, and verify items received.
• Bilingual with Spanish fluency helpful

IFCO offers a competitive benefits package with new hire medical/dental/vision benefits starting on the 1st of the month after hire, 401 (k) match with immediate vesting, annual bonus potential and merit increases, team environment with leadership growth opportunities.

At IFCO, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome applicants from all backgrounds, ethnicities, cultures, and experiences. IFCO is an equal opportunity employer. We do not discriminate based on race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.