Site Operations Manager

At Bedrock, we’re moving AI out of the lab and into the real world. Our team is composed of industry veterans who helped launch Waymo, scaled Segment to a $3.2B acquisition, and grew Uber Freight to $5B in revenue. Today, we’re deploying autonomous systems on heavy construction machinery across the country, accelerating project schedules of billion-dollar infrastructure projects and improving safety on job sites. Backed by $350M in funding, we’re working quickly to close the gap between America's surging demand for housing, data centers, manufacturing hubs, and the construction industry's growing labor shortage.

This is where algorithms meet steel-toed boots. You’ll collaborate with construction veterans and world-class engineers to solve physical-world problems that simulations can’t touch. If you're ready to apply cutting-edge technology to solve meaningful problems alongside a talented team—we'd love to have you join us.

About the Role

We are seeking a Site Operations Manager to lead the deployment and operation of autonomous construction technology on partner construction sites. This role is responsible for ensuring successful site launches, safe operational performance, and strong partner relationships from early planning through project completion.

This role goes beyond traditional site operations—it includes the end-to-end customer operational experience , including hands-on customer training to operate autonomous systems and ongoing operations throughout the lifecycle of the project .

The Site Operations Manager acts as the operational point of contact for the partner site project management, while coordinating closely with engineering, partnership, and operations teams to deliver safe, efficient, and high-quality site operations.

What You’ll Do

Deployment & Site Operations

Contribute to early-stage site assessments and operational feasibility reviews.

Define work plans including scope and operational requirements.

Plan and execute deployments across multiple partner sites

Coordinate onsite launch readiness across engineering, fleet, and site teams

Lead onsite setup, workflow validation, and safety alignment

Own site launch and transition into steady-state operations

Oversee daily operations to ensure safe, reliable performance

Run regular operational check-ins with partners

Capture field insights to inform product, engineering and operational improvements

Manage project closeout, reporting, and post-deployment learnings

Customer Robot Operation Experience:

Manage the customer lifecycle from launch through steady-state operations.

Lead structured training and support for new partners, ensuring alignment on workflows, expectations, safety and success criteria.

Translate complex robotic systems into clear, practical operating instructions.

Certify that partner site management and operators are fully trained and confident prior to and after launch.

Partner with internal stakeholders to incorporate field learnings into training materials and workflows.

Build strong, trust-based relationships with partner teams to drive long-term success and adoption.

What Success Looks Like

Safe, on-time deployment of autonomous operations

Customer teams independently operating robotic systems with confidence

Strong onboarding experience with fast time-to-productivity

High customer satisfaction driven by training, support, and engagement

Strong partner relationships and clear communication

Continuous improvement of partner training and deployment processes

What we are looking for

Required

Experience managing operations in construction or industrial environments

Strong project management and operational planning skills

Experience leading cross-functional initiatives with engineering and field teams

Excellent communication and partner management skills

Experience training customers and customer support in an operational setting

Comfortable working in dynamic, fast-changing environments

Willingness to travel 50%+ and work from customer sites

Located in surrounding Austin area

Preferred

Background in autonomy, robotics, or advanced construction technology

Familiarity with construction tool Propeller Aero

Experience launching new operational programs or deployments

Experience building training programs, manuals, or playbooks

Familiarity with customer-facing tools or operational platforms

Why This Role Matters

This role is critical not just for deploying technology, but for ensuring customers can successfully adopt, operate, and scale it . Your ability to train, onboard, and support partner teams will directly determine deployment success and long-term growth.