Operations Manager

Position Summary:

The Operations Manager is responsible for the daily operation of the Universitys retail outlets which includes the University Bookstore Flyer Spirit Flyerd Up and Print & Copy Services. Manages activity of the sales floor and the execution of projects. Oversees web development and e-commerce fulfillment marketing shipping/receiving and Print & Copy services.

Responsible for all aspects of student employment including staff hiring training and development scheduling discipline and records maintenance. Oversees cash accountability and documentation including supervising the bank deposit process. Responsible for performing the duties of Director of Retail Operations as required.

Minimum Qualifications:

Four-year university degree OR at least two years of experience in college bookstore management.
Retail experience in operations in a supervisory position that includes recruiting training evaluating staff and customer service.
Experience with print services and print shop equipment.
Effective written verbal and interpersonal communication skills to interact clearly and courteously with
multiple levels of people including faculty staff administrators
students and vendors.
Experience with a variety of computer systems including point of sale inventory management and e-commerce.
Ability to understand manipulate and analyze data and solve problems.
Experience with the principles practices and trends of retail management budgeting
accounting and marketing.
Valid drivers license with low risk driving record.

Preferred Qualifications:

While not everyone may possess all of the preferred qualifications the ideal candidate will bring many of the following:

Masters degree in a business related field.
Previous work in a college bookstore.
Marketing experience.
Graphic design experience.
E-commerce and order fulfillment experience.
General understanding of the course materials cycle.
General understanding of merchandising and product display.
Experience interacting with parents and alumni.
Ability to promote inclusive excellence in the workplace.
Experience overseeing a print shop operation including finishing and binding.

Special Instructions to Applicants:

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Closing Statement:

Informed by its Catholic and Marianist mission the University is committed to the dignity of every human being. Informed by this commitment we seek to increase diversity in all of its forms achieve fair outcomes and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans Readjustment Assistance Act of 1973.

Required Experience:

Manager