Oracle Payables Cloud Support

We are seeking an experienced Oracle Payables Cloud Support professional for a 12-month onsite engagement at Deloitte’s Austin, TX office. This role provides post-production (Operate) L2/L3 functional support within the Source-to-Pay domain — ensuring stable invoice processing, accurate accounting, reliable integrations, and timely resolution of incidents impacting the procure-to-pay lifecycle.

KEY RESPONSIBILITIES

• Provide L2/L3 production support for Oracle Payables Cloud: incident triage, defect resolution, root-cause analysis, and recurrence prevention.

• Support AP operations: invoice entry/validation, holds resolution, payment processing, and invoice accounting troubleshooting.

• Troubleshoot end-to-end Source-to-Pay flows across Procurement, Receiving, and Payables.

• Monitor and support integrations and data loads (FBDI, APIs, OIC/middleware): job monitoring, error handling, and reprocessing.

• Support payment batches, payment file generation, and bank integration monitoring.

• Maintain runbooks, SOPs, and knowledge articles; support controlled production changes and quarterly Oracle update testing/validation.

• Provide operational reporting including incident trends, SLA performance, and recurring-issue analysis.

REQUIRED QUALIFICATIONS

• 5+ years of Oracle Financials experience with strong hands-on Oracle Payables Cloud production support.

• Strong understanding of the Source-to-Pay invoice-to-pay lifecycle, payments, and financial accounting.

• Experience supporting integrations and data loads using FBDI, APIs, and/or OIC.

PREFERRED / NICE-TO-HAVE

• Oracle Procurement and/or Supplier Portal exposure.

• OTBI/BI Publisher report validation experience.

• Familiarity with ServiceNow or Jira for incident and change management.

• Banking payment integration experience.

WHAT SUCCESS LOOKS LIKE (FIRST 90 DAYS)

• Stabilize invoice and payment support operations.

• Improve integration and payment monitoring and resolution processes.

• Deliver standardized runbooks for core Payables and Source-to-Pay scenarios.

KEY SKILLS

• Oracle Payables Cloud – L2/L3 Production Support

• Source-to-Pay (STP) – Procurement, Receiving, Payables

• FBDI, APIs, OIC / Middleware Integrations

• Payment Processing & Bank Integration

• Oracle Cloud Financials

• Incident Management & Root-Cause Analysis