Global Capacity Planning and Forecasting Lead (Remote)
Hilton is looking for a Senior Analyst in Capacity Planning and Forecasting to join their Customer Care Team. This role, based in Dallas or Remote, involves creating hiring and headcount strategies to optimize performance across their customer care contact centers. Responsibilities include leading performance calls, analyzing workforce needs, and using tools like MicroStrategy and Power BI to generate insights. Ideal candidates should have experience in capacity planning, SQL, and communication. Competitive salary between $60,000 and $85,000. #J-18808-Ljbffr
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