Corporate Collections/Accounts Receivable (Bilingual-Spanish)

Description

About GDS Link

Are you ready to be part of something big? At GDS Link, we're not just a global leader in credit risk management — we’re on an exciting journey to becoming best-in-class and a top-tier workplace! We're proud to partner with the world’s top banks, credit unions, and specialist lenders to help them thrive in a rapidly evolving industry.

We believe in collaboration, innovation, and excellence, and we’re looking for passionate individuals to help us continue our growth. If you want to work in an environment that’s dynamic, supportive, and full of opportunity, GDS Link is the place for you.

Come join a team of talented colleagues who are committed to success and let’s achieve great things together!

About the position

We are seeking a proactive and self-motivated Corporate Collections/Accounts Receivable to join our global Finance team in a high-growth B2B SaaS environment. You will manage collections across international enterprise accounts, working closely with customers, core accounting and the client management teams to ensure timely payment and resolve billing issues efficiently. A secondary goal will be to lead the management of client due diligence processes, to resolve client and prospect questions efficiently, accurately and in a timely manner. The ideal candidate brings experience in SaaS or subscription-based billing models, has worked in pressured client management situations before, and understands the local differences of global B2B relationships.

Key Responsibilities:

Collections Activities ~60% of role

Manage and collect on a portfolio of global B2B SaaS accounts, ensuring timely payment of invoices, covering Spain, Portugal, the US, the UK and LatAm. Share skills and insights to support local collection efforts in the Philippines.

Develop, monitor and enhance accounts receivable aging reports and follow up on overdue balances in a structured, customer-centric manner.

Partner with Sales, Client Management, and Accounting to resolve billing disputes, subscription changes, and contractual issues.

Create internal management reporting highlighting daily, weekly and monthly outstanding balances, problem balances, and other insights to better inform client management and collections activities, to measure collections performance against pre-established goals, and to make ongoing process and other improvement recommendations around billing and collections.

Communicate effectively with international clients, adapting tone and approach to regional business practices and time zones.

Maintain accurate records of collection activity, payment commitments, and client correspondence in NetSuite, SalesForce and other ERP platforms as appropriate.

Customer Compliance ~40% of role

Be responsible for all aspects of prospect and client due diligence within the accounting department across the US, Spain and UK

Develop tracking system using Microsoft Teams to track receipt, processing and completion of due diligence requirements, e.g. documentation, questionnaires, financial data, etc.

Deliver all output to clients within agreed KPIs, measure and report KPIs and develop process and other improvement recommendations to improve overall efficiency, timeliness and responsiveness to internal and external clients

Requirements

Qualifications:

2–5 years of experience in accounts receivable or collections, preferably in a B2B SaaS or tech company, combined with accounting/legal/compliance experience for compliance role.

Proficiency with key customer and billing platforms (NetSuite, Salesforce, Zoho) and Microsoft Office tools.

Strong understanding of subscription models, deferred revenue, and contract-based invoicing.

Excellent written and verbal communication skills in English and Spanish (other languages are an advantage).

Ability to prioritize and manage multiple accounts across different countries and time zones.

Preferred Qualifications:

Degree or diploma in Finance, Accounting, or Business.

Experience working with international enterprise clients.

Key Attributes:

Self-starter with a customer-first mindset.

Confident, courteous, and effective in negotiation and conflict resolution.

Highly organized and process-oriented.

Comfortable in a dynamic, fast-paced SaaS environment.

GDS Link provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. GDS Link complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.