Retail Training and Development Specialist

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TITLE: Retail Training and Development Specialist

POSITION SUMMARY:

A Läderach is responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees' skills and performance. They monitor training program effectiveness, manage budgets, and stay updated on training trends. The Retail Training Manager provides accountability and transparency to training compliance by utilizing company-chosen LMS (learning management system) and e-learning platforms. This position will work with and report to the Director of Human Resources and Development.

GENERAL DUTIES

· Create, implement, and manage training curriculum, this includes assessing needs, course development, managing Onboarding Plans, facilitating classes, managing the LMS and communications.

· Support new locations by ensuring that employees are fully trained prior to opening.

· Oversee and manage online learning tools.

· Support Talent Management initiatives (development planning, management/leadership training, individual Hi Po development).

· Manage instructional design efforts/team (oversee development, review, and edit drafts, finalize, produce materials).

· Design, develop, and implement learning and development programs for all employees.

· Provide organization and direction for training plans and programs (including communication vehicles and supporting materials for organizational training curricula design and delivery).

· Assist in and develop objectives, course content, and learning activities using best practices in adult learning.

· Assist in and adapt instructional materials to varying audiences and formats.

· Produce written and/or eLearning based instructional materials.

· Develop and administer training skills assessments, and course evaluations as required.

· Tracks training completion and conducts follow-up studies of all completed training to evaluate and measure results.

DESIRED QUALIFICATIONS

• Retail Industry experience is strongly preferred.
• Excellent verbal and written communication skills.
• Strong presentation skills.
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development.
• Ability to travel up to 30% as needed.

EDUCATION AND EXPERIENCE:

• Bachelor's degree in a relevant field or equivalent work experience.
• Three to five years of experience designing and implementing employee development programs.
• Certified Professional in Learning and Performance (CPLP) or Associate Professional in Training and Development (APTD) credential preferred.

PHYSICAL REQUIREMENTS:

Prolonged periods sitting at a desk and working on a computer.

COMPENSATION PACKAGE

· Competitive Salary

· Paid Time Off (vacation, holiday, sick, etc.)

· Optional 401K Enrollment

· Läderach Products Discount 50%

· We Work Membership

· Medical - 80% contribution by Läderach of Employee Only plan and 50% contribution by Läderach of Family Coverage plan(s)

· Dental (we are a chocolate company after all )

· Vision - 100% covered by Läderach.

· Life - Läderach covers up to $25K of Life Insurance (option to go up to $150K

· Coaching and training

· Employee Assistance Program

· Additional discounts and perks!

COMPANY SUMMARY

Läderach - chocolatier Suisse is a premium manufacturer of finest handcrafted Swiss chocolate. The family-owned company was founded in Ennenda (Switzerland) in 1962 by a Swiss Chocolatier, Rudolph Läderach. Now in 3rd generation, Läderach chocolate is today the reference for premium fresh chocolate and among the most famous chocolate brands in Switzerland and internationally. We are very proud that Elias Läderach won the World Chocolate Masters 2018. Läderach Chocolatier Suisse has been dedicated with passion to manufacturing chocolate which brings pure delight to customers and exceed their expectations on top-quality chocolate. Läderach chocolatier Suisse has distribution in more than 50 countries across the globe. Customers can experience Läderach chocolate at branded shops in more than 10 countries. Läderach - “the chocolate family” stands not only for finest premium products but also for a family-minded social responsibility. We strive to foster ecological thinking and empower cocoa farmers and all people involved and to treat them with fairness and respect. Members of the company regularly visit the cocoa plants and farmers, who are producing the finest luxury cocoa and know them by name. They are all part of the chocolate family.

Läderach is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Läderach's success and momentum to expand is only possible through the passionate drive of our diverse 1,300 employees, who come from more than 50 countries and represent various backgrounds, religious beliefs, and lifestyles.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Premium Retail: 2 years (Required)
• Training & development: 3 years (Required)
• Training delivery: 3 years (Required)

Ability to Relocate:

• Roanoke, TX 76262: Relocate before starting work (Required)

Work Location: In person