Accounts Receivable Specialist

Full-time

Description

Reports to: Finance Director

Direct Reports: None

FLSA: Hourly/Non-Exempt

General Summary: The Accounts Receivable Specialist will help guarantee the company’s revenues by ensuring customers are billed accurately in a timely manner and questions are quickly and respectfully addressed. They will also be responsible for the distribution of completed reports to all necessary parties.

Essential Functions

• Collect all information needed to correctly calculate bills (case types, contracted rates, specialty doctor fees, etc.)
• Create and send invoices to customers through various channels (fax, e-mail, etc.)
• Issue customer-requested reports monthly or as required
• Update customer billing information as needed. This may include fee schedules, contact information, and submission requirements
• Answer billing questions in a timely manner
• Manage the status of accounts and balances and identify inconsistencies
• Follow up on outstanding invoices according to company guidelines
• Distribution of completed reports
• Provide reports to Supervisor upon request or per protocol
• Additional duties, responsibilities and projects as assigned

Requirements

Required Experience

• Minimum of two (2) years of billing experience in a for-profit organization
• Proficient in Microsoft Office products, particularly Excel

Preferred Skills

• Familiarity with workers’ compensation as implemented in the State of Texas
• Working knowledge of ICD10 coding

Education

• A high school diploma or equivalent.

Competencies

• Problem-Solving - Resolves problems by identifying the information needed, considering multiple sides of the issue, and creating a logical approach for an appropriate solution.
• Communication - Actively listens and provides regular, consistent, and meaningful information and expresses the message effectively by organizing and delivering information appropriately.
• Organization - Determines priorities, schedules activities allocating and using resources effectively and efficiently.
• Detail-Oriented - Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved with the ability to verify the correctness or error in each individual part of procedure.
• Time Management - Manages time by prioritizing and organizing workload to achieve maximum productivity and adjusting as situations change.
• Flexibility - Open to new ideas, a fast-paced and often-changing environment, and new information or assignments. Changes methods of approach when necessary to achieve a goal.
• Positive Attitude - Has a willingness to learn with a "can-do" mindset.
• Discretion - Is able to be discreet and maintain the security of customer and company information.
• Teamwork – Ability to work independently or with a team, fostering a cooperative environment with peers and supervisors
• Customer Service - Commitment to delivering high quality service by adjusting priorities, anticipating next steps, meeting client needs, and continuously striving to ensure their satisfaction.

Work Environment

This job operates in a professional office environment. This is largely a sedentary role. The role routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The position requires the ability to occasionally lift office products and supplies, up to ten (10) pounds.

Travel

Travel may be required for this role up to 10%.

Equal opportunity

Medical Equation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Disclaimer:

This job description does not necessarily include every responsibility, requirement, skill, or working condition associated with this role. This description is intended to reflect the role currently and management will revise the role, as needed, and may require that different tasks be performed, in order to meet the needs of the business.