Hotel Security / Loss Prevention Officer - On Call

Hyatt Hotels
San Antonio, TX
Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Loss Prevention Officer plays a vital role in preventing theft and keeping the hotel guests, customers, and colleagues safe. This is a fast-paced position with customer-facing interaction that requires organization and excellent communication skills. The ideal candidate will be able to work at minimum a couple of times a month, and on weekends and holidays.

Responsibilities may include but are not limited to:
  • Conduct foot patrols throughout the property
  • Respond to medical emergencies on the premises
  • Assist customers, guests, and colleagues with any security related issues or questions
  • Monitor and review camera footage
  • Assist with security office duties - answer phones, dispatch calls, sign in visitors, and conduct bag checks
  • Perform all duties as assigned by the Security Supervisor and Security Director
Benefits:
  • Discounted Hyatt Hotel Rooms
  • 401(k) Match
  • Free Meals Provided in Employee Cafeteria
  • Opportunities for Career Growth
  • Discounted employee parking
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time and walk moderate distances
  • Must be able to work at minimum a couple of times a month, and on weekends and holidays.
  • Preferred candidates will be able to work at least one combination of shifts. Options are as follows:
    • mornings and evenings
    • evenings and overnights
    • overnights and mornings
  • Proficient in basic computer skills
  • Preferred candidates will have 1 year of previous hotel security experience
  • AED and CPR Certifications are a plus.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Posted 2026-05-12

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