Account Manager (Trimble)
- Use company-provided systems/tools (i.e. S2) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner. Use of the system should contribute directly to the proposal process, winning the sale, volume, territory awareness, participation, and customer satisfaction.
- Effectively understand and use manufacturers’ programs and resources to attain acceptable market share levels.
- Sell whole-goods, parts, and service as a customer solution and build long term relationships within their territory to maximize customer and company profitability.
- Coordinate and/or conduct field demonstrations as well as operate machinery at customer work site
- Work in conjunction with Sales Manager and the Sales Support team, responsible for follow-up and expediting of whole good orders.
- Accountable for timely follow up on each sale to ensure customer satisfaction.
- Coordinating and/or communicating with customers and applicable departments ensuring timely delivery.
- Coordinate pickup and delivery of equipment as needed.
- Ensure that the company/location reputation and image in the community is consistent with RDO Equipment Co. Core Values, and that business relationships with all stakeholders are not compromised.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
- Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Company.
- Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
- Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
- Bachelor’s degree in Construction Management, Civil Engineering, or equivalent experience required
- Trimble Machine Control experience required
- 2+ years of experience in related construction field
- Familiarity with the construction industry, contractors, or both
- Excellent computer skills
- Excellent customer service skills
- Excellent communication skills
- Experience in CAD files creation or 3D modeling preferred
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