Default Reporting Manager

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At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

The Default Reporting Manager is responsible for ensuring the accuracy of delinquent loan status reporting to the following investors and insurers: FHA, VA, USDA, Fannie Mae, Freddie Mac, mortgage insurance companies, and various private investors. Analytical support is provided through monitoring of trial and exception reports in preparation for monthly transmissions, as well as, the post-transmission validation process where corrections are made, where necessary. The Default Reporting Manager may provide additional analytical support to the lines of business within the Default Servicing division. Additional duties may include monitoring for milestone compliance in the loan modification process and monitoring adherence to FHA milestone deadlines.

Responsibilities :

• Direct and/or create daily trial/exception reports and resolve loan-level issues to ensure accurate default reporting

• Engage with partners in Default lines of business to resolve process-level impediments to accurate reporting.

• Review error reports provided after each monthly transmission and correct/resolve errors within prescribed timeframes

• Monitor key milestone reporting to investor/insurers

• Implement and manage exception processes as needed

• Engage in user story and/or change management meetings with various business lines related to impact of Default Reporting

• Research and respond to investor requests for information or changes to reporting

• Research and respond to internal and external audit requests

• Research variances and opens items identified through the reconciliation process.

• Demonstrate behaviors which are aligned with the organization's desired culture and values

• Perform other related duties as required and assigned

Qualifications :

• Highly proficient in Excel and Word and familiar with SQL

• Mortgage industry experience required

• Ability to manipulate and analyze large datasets, mainly in Excel

• Must be a team player with strong attention to detail and ability to work independently

• Proven track record at delivering timely and accurate information in a fast-paced environment

• Excellent critical thinking, problem solving, mathematical skills, and sound judgment

• Strong business acumen and ability to interface with executive management

• Working understanding of operational risks and related controls

• Strong organizational and time management skills necessary

• Strong communication skills in order to interact with Senior Management and other business units

• Ability to manage multiple tasks and shift priorities as appropriate to meet reporting deadlines and maintain reporting accuracy and analysis abilities with strong attention to detail

• Proven ability to build strong relationships with stakeholders, learn quickly, be flexible and think strategically

Team members who are in a hybrid role typically spend three days a week at a U.S. Bank location, while having flexibility on their work location for the other working days. This role is hybrid in the following cities/states:

• Irving, TX

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Typically eight to 10 years of relevant experience

#USBOps #TPSS

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $116,280.00 - $136,800.00 - $150,480.00 U.S. Bank accepts applications for this position on an ongoing basis.