Branch Manager
Responsibilities
- Lead the day-to-day retail banking operations, including teller services, new accounts, customer service, safe deposit operations, and deposit products.
- Recruit, coach, develop, and motivate a high-performing retail banking team while fostering a strong sales and service culture.
- Ensure operational excellence, regulatory compliance, and adherence to bank policies and procedures.
- Drive customer relationship growth by delivering an exceptional client experience and identifying opportunities to deepen banking relationships.
- Partner with leadership on branch initiatives, sales goals, and community outreach efforts.
- Participate in business development activities and represent the bank within the local community.
- Support ongoing staff training and development to maintain a knowledgeable, customer-focused team.
- Minimum of 6 years of retail banking experience, including at least 2 years in a leadership or management role.
- Previous experience managing branch operations, retail banking teams, and customer service functions.
- Strong knowledge of retail banking operations, deposit products, and negotiable instruments.
- Proven leadership, coaching, and team development skills.
- Excellent communication, relationship-building, and customer service abilities.
- Self-motivated with a passion for creating an outstanding client experience.
- Bachelor's degree in Business, Finance, or a related field is a plus.
- Opportunity to lead a growing retail banking team with a respected regional financial institution.
- Occasional travel for training within the organization's regional footprint.
- Some Saturday hours may be required based on branch operations.
If you're an experienced banking leader looking to make an impact in a community-focused environment, we'd love to connect with you.
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