Membership Representative

Position Summary:
A respected organization is seeking an experienced Sales and Membership Specialist to support membership growth, engagement, and retention efforts. This position is responsible for generating new member leads, managing sales activities, and providing outstanding service to existing and prospective members. The ideal candidate is results-driven, organized, and skilled at building professional relationships within the business community.

Responsibilities and Duties:

• Identify prospective members and implement monthly sales plans to achieve membership goals.

• Develop a strong understanding of membership levels, benefits, and value offerings.

• Manage the entire sales process, including outreach, follow-up, and closing new memberships.

• Achieve established sales revenue and retention objectives.

• Maintain and update member data to ensure accuracy and engagement tracking.

• Assist in developing member surveys and research tools to assess satisfaction and retention.

• Collaborate with leadership and internal teams to strengthen member engagement strategies.

• Cultivate and maintain strong working relationships with members, volunteers, and community partners.

• Lead and coordinate the Chamber Ambassador Program.

• Participate in Chamber meetings, programs, and events to promote membership.

• Assist with delayed renewals, collections, and membership cancellations as needed.

• Represent the organization professionally and positively at all times.

• Perform other duties as assigned.

Requirements and Qualifications:

• College-level education required; degree in Business, Management, Communications, or related field preferred.

• Minimum of 3–5 years of experience in sales, business development, or membership services.

• Proven success in B2B sales and client relationship management.

• Excellent verbal and written communication skills.

• Strong networking, follow-up, and organizational abilities.

• Highly motivated, goal-oriented, and able to work independently or as part of a team.

• Bilingual (English/Spanish) preferred.

• Applicants may be subject to a background check and pre-employment drug screen.*

*A conviction does not automatically disqualify you from employment. We will consider factors such as your age at the time, the timing and nature of the offense, its seriousness, and any rehabilitation efforts when determining your suitability for the role.

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Sparrow Company Executive Search & Staffing is an Equal Opportunity Employer.