Residential Branch Manager

Southern Botanical seeks a dynamic Residential Branch Manager to lead a high-performing team serving premier Dallas properties. This leader drives growth, cultivates excellence, and delivers The Green Standard across every client experience.

 

Responsibilities:

Leadership
• Grow the branch’s revenue and profitability through a culture of excellence, collaboration, and client trust that reflects The Green Standard.
• Drive accountability to ensure the team meets or exceeds goals.
• Lead weekly meetings to increase performance, teamwork, and collaboration.
• Attend the annual leadership retreat and participate in strategic discussions including 5-year planning.

Talent Development
• Recruit, select, train, develop, and retain top talent.
• Conduct weekly one-on-ones with all direct reports.
• Ensure employee performance evaluations are timely and thorough.
• Oversee in-field training and ensure all SOPs are followed.

Financial Management
• Achieve or exceed budgeted sales, profitability, production and cash flow goals.
• Prepare the branch operating budget, including the sales and growth plan and capital budget.
• Prepare and deliver a comprehensive branch report at the monthly finance meeting.

Client Relationship Management
• Conduct regular property visits to inspect service quality, as well as maintain direct relationships with top clients.
• Enlist feedback and implement operational changes that respond to the clients’ observations.
• Assist with problem resolution as needed and effectively manage client concerns.
• Oversee accounts receivable.

Operational Effectiveness
• Collaborate with the management team to enhance systems, processes, and talent to accommodate the rapid growth objectives of our organization.
• Strategize client relationships to achieve industry leading retention rates and grow recurring revenue.
• Monitor all categories of direct and indirect labor, job cost reports, and crew scheduling, continually working towards improvement.
• Ensure quality care and maintenance of our assets and tools.

Sales
• Set sales goals and pacing plans for contract maintenance, enhancements, agronomy, and irrigation service lines.
• Focus business development team on high-priority prospects and assist in closing deals as needed.
• Review and approve contract maintenance estimates and proposals.
• Closely monitor cancelations and engage clients in exit interviews as needed.

Requirements

• Bachelor’s degree in business, horticulture or related studies or equivalent experience
• 5 years of leadership experience in a mid-sized to large landscape, irrigation, or related company
• Proven success in managing a multi-million-dollar budget
• Valid Texas driver’s license
• Proficient in Microsoft Office; experience with Aspire, Acumatica, and SmartLink preferred
• Excellent oral and written communication skills
• Bilingual in Spanish & English preferred

Perks

• Company vehicle
• Paid-Time Off
• Holiday Pay
• 401K with company match
• Health, Vision, and Dental Insurance
• Recognition programs and performance bonuses
• Continuing education and industry involvement opportunities

Southern Botanical is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


In compliance with federal law, anyone who is offered employment will be required to verify their identity and show proof of eligibility to work in the United States.