Patient Access Representative - PARVP25-26742
ob Title: Patient Access Representative
Location: The Woodlands, TX
Type: Contract
Pay Rate: $15 – $19/hr
We are seeking a detail-oriented and customer-focused Patient Access Representative to join our front office team. This key role involves scheduling appointments, verifying insurance, ensuring medical necessity compliance, and processing referrals and physician orders.
Key ResponsibilitiesSchedule patient appointments accurately based on provider availability and service requirements
Verify insurance eligibility and confirm medical necessity before appointments
Transcribe and process referrals and physician orders promptly and correctly
Deliver excellent customer service to patients, staff, and external providers
Manage front office tasks, including check-in/check-out and handling phone inquiries
Process payments and credit card transactions following front desk procedures
Maintain accurate patient records using Epic EMR
Work with referral coordinators and clinical teams to support smooth patient care
Follow all organizational policies, procedures, and confidentiality requirements
High School Diploma or GED preferred
Bilingual in English and Spanish strongly preferred
Proficient with Microsoft Word, Excel, and basic computer operations
Skilled in using a 10-key keypad by touch
Experience in front office operations, insurance verification, and customer service
Familiarity with Epic EMR and referral processes preferred
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