Training Lead
- Program Development & Management
- Design, develop, and lead the implementation of engaging, results-oriented training programs, curricula, and materials (e.g., instructor-led training, e-learning modules, hands-on simulations, technical manuals, job aids).
- Focus content on core fire & life safety disciplines, including:
- Technical Training: Fire alarms, sprinklers, fire suppression systems and fire extinguishers
- Regulatory Compliance: Codes, standards, and regulations (e.g., NFPA, local AHJ requirements, OSHA)
- Industry Certifications: NICET; manufacturer specific
- Soft Skills: Customer Service, Leadership, etc.
- Manage AFP Learning Management System (LMS) and ensure all training records are accurately maintained for compliance and auditing purposes
- Manage Rotational Development Program to include the Allied Experience, full-time rotation, and summer internship program.
- Collaborate with Design team on the Design training program, to include Design-specific path, Design rotation within the RDP, and annual onsite design training.
- Training Delivery & Management
- Conduct needs assessments to identify skill gaps, compliance requirements, and opportunities to enhance employee capabilities.
- Schedule, coordinate, and lead internal and external training sessions for all employee levels
- Establish and maintain a system for the certification and ongoing competency evaluation of field personnel
- Manage the training budget, resources, and external vendor/contractor relationships
- Quality & Continuous Improvement
- Develop and implement metrics to measure the effectiveness of training programs (e.g., test scores, on-the-job performance, reduction in errors/incidents)
- Stay current with industry best practices, new technologies in fire and life safety, and changes to regulatory codes and standards
- Solicit and incorporate feedback from participants, managers, and regulatory bodies to continuously improve training offerings
- Other duties as assigned
- Bachelor’s Degree in Education, Human Resources, Business Administration, or related field; or an equivalent combination of education and experience
- Professional in Human Resources (PHR) or SHRM-CP certification preferred
- Minimum of 8 years of progressive experience in training design, development, and management
- Minimum of 2 years of training leadership experience
- Minimum of 2 years of experience in construction; fire & life safety experience is a plus
- Excellent written, verbal and presentation skills
- Detail oriented with excellent organization skills
- Proficient in working with Microsoft Office Products
- Familiarity with industry best practices and standards
- Ability to translate complex problems and concepts in training
- Tactful, diplomatic, confidential and the highest level of integrity.
- Strong leadership with demonstrated skills and ability to coach and develop others.
- Demonstrate the ability to operate effectively in an independent manner, using independent judgment and an understanding of strategic and tactical business needs.
- Proven work experience as a Training Coordinator, trainer, training Facilitator or similar role.
- Hands-on experience coordinating multiple training events in a corporate setting.
- Adequate knowledge of learning management systems and web delivery tools
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
- Familiarity with traditional and modern job training methods and techniques
- Experience with e-learning platforms
- Advanced organizational skills with the ability to handle multiple assignments
- Strong communication skills
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