Distribution Manager
At McGuire Moorman Lambert Hospitality, we create the world’s most memorable experiences
by seamlessly blending food, service, and design. Under the leadership of Liz Lambert, Larry
McGuire, and Tom Moorman, our hospitality philosophy centers on exceptional quality,
storytelling, and thoughtful detail. MML is continually expanding—owning and operating all of our properties and only taking on
projects aligned with our values. With acclaimed hotels such as the Hotel Saint Vincent in New
Orleans and new projects underway in Texas, Colorado, and California, we’re building a
portfolio rooted in excellence and originality.
About the Role
Word of Mouth Fine Catering, a proud member of MML Hospitality, is seeking a Distribution
Manager to oversee wholesale bakery operations. The Distribution Manager will ensure
seamless packing and prompt delivery of all products to internal and external clients. This role
leads and mentors a team of packers, drivers, and dishwashers, collaborating closely with the
Head Baker and Sales Manager to orchestrate daily operations. Responsibilities include fleet
management, route optimization, customer interaction, and overall operational excellence. Key Focus Areas
The Distribution Manager will be responsible for optimizing and managing wholesale
distribution operations with a focus on:
- Outfitting vans – ensuring racks and shelves are properly installed and organized.
- Delivery routes – consolidating to two routes where possible and minimizing repeat visits; proper shelving will help eliminate double trips.
- Driver organization – maintaining clipboards, keys, end-of-day (EOD) reports, and promoting maintenance awareness.
- Packing systems and streamlining – establishing inventory pars, tracking wholesale delivery items (cambros, lexans, etc.), and ensuring timely returns from restaurants.
- Scheduling – monitoring overtime, assisting with catering deliveries, and managing workloads to prevent time theft.
- Invoicing and accounts receivable + customer management – ensuring timely invoicing, tracking payments, and checking in with accounts for quality control and customer satisfaction.
- MS management – using systems to their full potential, including adding new inventory items and ensuring accurate exports to QuickBooks.
- Oversee daily wholesale distribution operations, ensuring accurate packing, timely departures, and on-time deliveries.
- Manage and supervise packing and delivery teams, including hiring, training, scheduling, and performance accountability.
- Create and optimize delivery routes to maximize efficiency, consistency, and customer satisfaction.
- Maintain strict quality control standards to ensure error-free order fulfillment.
- Serve as the primary point of contact for wholesale customer inquiries, concerns, and service issues.
- Oversee accounts receivable for wholesale accounts, including invoicing, payment tracking, and follow-up on past-due balances.
- Export and distribute invoices, ensuring timely payment.
- Onboard new wholesale customers, including account setup, pricing, delivery schedules, and autopay enrollment.
- Maintain strong relationships with wholesale customers through proactive communication.
- Oversee the maintenance, safety, and cleanliness of the delivery fleet.
- Coordinate vehicle inspections, routine maintenance, and repairs.
- Maintain accurate operational, billing, and fleet records.
- Identify and implement process improvements to increase efficiency, accuracy, and reliability.
- Competitive Pay + Performance Incentives
- Professional Development and Advancement Opportunities
- MML Property Discounts (Hotels, Restaurants, Retail)
- Comprehensive Health Benefits – Medical, Dental, Vision, Disability, Life & Pet Insurance
- Retirement Benefits
- Parental Leave
- Paid Time Off
- Collaborative, Supportive, High-Standards Team Culture
- Community Service & Engagement Opportunities
- Minimum 2 years of experience in catering operations, logistics, event production, or hospitality operations
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Experience with fleet management, route optimization, and driver organization
- Skilled in packing systems, inventory management, and establishing pars for wholesale delivery inventory
- Proficient in scheduling, monitoring workloads, and managing overtime
- Experience with invoicing, accounts receivable, and customer satisfaction follow-ups
- Proficiency with inventory and management systems, including exports to QuickBooks
- Excellent written and verbal communication skills
- Availability to work evenings, weekends, and holidays as required
- Ability to stand, move, and lift up to 50 lbs
- Reliable transportation required
Why you'll want to work for MML:
- Competitive Salary + Bonus Potential
- Beverage Education Reimbursement
- Paid Time Off
- MML Property Discounts (Hotel, Restaurant, Retail)
- Fitness and Health Benefits
- Medical, Dental, Vision, Disability, Life, and Pet Insurance
- Retirement Benefits
- Parental Leave
- Advancement and Promotion Opportunities
- Community Service Opportunities
This role requires regular standing, walking, reaching, and lifting up to 50 pounds. Employees
may need to stoop, kneel, crouch, or climb. Vision abilities may include close, distance, color,
peripheral vision, and ability to adjust focus. Reasonable accommodations may be made for
individuals with disabilities.
Background Check
If an offer is extended, candidates must complete a comprehensive background check, which
may include verification of employment history, education, criminal records, and other relevant
information. Equal Opportunity Employer
MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color,
religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status,
or any other protected category. All qualified applicants are encouraged to apply, and hiring
decisions are based on job-related factors.
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