Technical Service Engineer

Join a global leader in food packaging and processing solutions. Our client is hiring a Field Service Engineer to support food packaging equipment installations, maintenance, and troubleshooting across North America. This remote role (Midwest preferred) requires up to 80% travel, typically three weeks on-site followed by one week remote. Responsibilities include equipment commissioning, on-site support, remote technical assistance, and occasional trade show participation. Candidates should have strong mechanical/electrical skills, excellent customer service, and flexibility to travel. This is a hands-on, customer-facing role requiring strong technical ability and excellent communication. Experience in food manufacturing is a plus. A valid driver’s license and passport are required.

Key Responsibilities:

• Perform on-site installation, maintenance, troubleshooting, and commissioning of equipment

• Provide technical support remotely (help desk) during off-site weeks

• Deliver customer training on proper equipment use and maintenance

• Collaborate with project managers and engineers to ensure project timelines and quality standards

• Maintain accurate service documentation and reports

• Represent the company professionally during site visits and industry trade shows

Requirements:

• 2+ years of technical service or field engineering experience

• Strong mechanical/electrical troubleshooting skills

• Exceptional customer service and communication skills

• Willingness to travel 80% of the time; valid driver’s license and passport required

• Comfortable working independently in high-pressure environments

• Familiarity with food manufacturing/packaging equipment a plus

• Spanish/English bilingual preferred, but not required

• Must reside in the Midwest (WI, IL, OH, PA, etc. ideal)

Compensation & Perks:

• Paid overtime and weekend premiums ($500/day for weekend work)

• Travel expenses paid

• Opportunities for global training (Dallas, Mexico, Australia, or Netherlands)

Be part of a collaborative global team in a growing industry. If you enjoy solving technical challenges and building strong customer relationships, apply today!

Thank you,
Rachel Stewart
Senior Project Manager
LaSalle Network

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