Residential Talent & Culture Manager
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OUR PURPOSE AND CULTURE We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling . Together, we Make the Place .
THE OPPORTUNITY You will be part of the Rosewood Residences team, a growing global portfolio of branded residential developments designed to enrich everyday living through thoughtful design, meaningful service, and a strong sense of community.
This role reports to the Senior Director, Residential Operations – Global and works in close partnership with on-site residential leaders, global functional teams, and cross ‑ disciplinary partners to support residential projects from pre ‑ opening through stabilization and ongoing operations.
YOUR ROLE As Talent & Culture Manager, Residences, you play a pivotal role in shaping how culture is experienced across Rosewood’s standalone branded residential developments. From pre ‑ opening through day ‑ to ‑ day operations, you bring Rosewood’s purpose, values, and Relationship Hospitality philosophy to life—building strong teams, enabling leaders, and embedding people practices that allow associates to thrive.
By partnering closely with residential operations and leadership teams, your work directly supports exceptional resident experiences, long ‑ term team engagement, and the continued growth and success of Rosewood Residences globally.
HOW YOU’LL MAKE THE PLACE
- Bring Rosewood’s philosophy, values, and Relationship Hospitality to life across the full associate lifecycle
- Design and deliver onboarding, training, and culture ‑ building experiences tailored to residential environments
- Partner with leaders to strengthen engagement, performance, retention, and leadership effectiveness
- Support residential teams through pre ‑ opening, stabilization, and transition phases with consistent people and culture practices
- Oversee people operations, including benefits and leave administration, payroll coordination, and associate support programs
- Ensure compliant, people ‑ centered policies and practices aligned with labor requirements and Rosewood standards
COULD THIS BE YOU?
- You thrive in fast ‑ paced, project ‑ based environments and adapt easily across multiple locations and teams
- You bring hands ‑ on experience supporting pre ‑ openings or complex team build ‑ outs in luxury hospitality or residential settings
- You are confident partnering with leaders, offering thoughtful coaching and practical people guidance
- You have a deep appreciation for luxury service standards and brand ‑ led cultures
- You balance cultural leadership with operational rigor, including benefits, compliance, and people processes
- You communicate with warmth, clarity, and influence, building trusted relationships at all levels
OUR COMMITMENT TO YOU At Rosewood Hotel Group, your voice is heard—and valued. We are a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitment to reflect and honor the history, culture, and geography of our destinations. We are dedicated to building and nurturing genuine, long ‑ lasting relationships and to transforming them. Our Diversity, Equity, and Inclusion (DEI) strategy helps put these principles into practice, ensuring an environment where everyone feels respected, supported, and able to thrive.
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