Outreach Support Specialist

Type:

• 3-year Contract with two 1-year extensions (totaling 5 years)

Full Time or Part Time:

• Full-Time

Pay Rate:

• $26.25 - $35.00 per hour

Location:

• San Antonio, Texas – Onsite
• Multiple locations within 15 miles of the zip code 78207

Language Requirements:

• Write, read, and speak English

Language Preferences:

• Write, read, and speak Spanish

Job Overview

We are seeking an experienced Outreach Support Specialist to provide comprehensive administrative, logistical, and community engagement support within a public transportation organization. This role supports outreach initiatives, public engagement activities, and departmental leadership by coordinating events, managing communications, and serving as a key liaison between the organization and the community.

The position requires strong organizational skills, professionalism, and the ability to manage multiple priorities while supporting outreach operations and public-facing initiatives. The Outreach Support Specialist may coordinate outreach events, maintain stakeholder communications, assist with documentation and reporting, and collaborate across departments to ensure effective public engagement. Perform other duties as assigned.

Experience Requirements:

• Minimum of 6 years of progressively responsible administrative or secretarial experience
• Experience providing administrative support to management, executives, or department leadership
• Advanced experience with multi-line phone systems, scheduling, and calendar management
• Strong experience with document preparation, data entry, filing systems, and records management
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook; PowerPoint preferred)
• Experience handling confidential and sensitive information with discretion

• Experience supporting management or departmental leadership in coordinating projects, events, or community initiatives
• Strong experience with scheduling, calendar coordination, and event logistics
• Demonstrated experience interacting with the public, community partners, or stakeholders

Experience Preferences:

• Experience working in a government, public agency, or transportation-related environment
• Experience coordinating meetings, preparing agendas, and taking meeting minutes
• Experience with procurement documentation, invoicing, or contract support
• Lead or supervisory experience over administrative or clerical staff
• Familiarity with enterprise systems or internal databases

Physical Requirements:

• Ability to sit or stand for extended periods of time
• Ability to lift and carry up to 25 pounds (files, office supplies)
• Frequent use of hands for typing, filing, and operating office equipment
• Ability to bend, reach, and walk within an office environment
• Adequate vision and hearing to perform clerical tasks and interact with staff and the public

Education Requirements:

• High school diploma or GED

Education Preferences:

• Associate degree in Business Administration, Office Administration, or a related field
• Additional training or certification in administrative support, executive assistance, or office management
• Coursework in records management, public administration, or business operations

Training Schedule:

• TBD

Schedule:

• Monday through Friday; 8:00 a.m. to 5:00 p.m. (CST).

Dress Code:

• TBD

Benefits:

• Yes

Additional Information:

Drug screening, background, and reference checks are performed if required. Valid identification and reliable transportation are required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.