Front Desk Dental Office
:
we are looking for at least 6 month dental office experience. Working with ES preferred.
Employees in this position will:
- Greet patients and visitors to the facility in a pleasant tone and timely and courteous manner.
- Answer and direct all telephone calls.
- Accurately schedule patients for appointments.
- Obtain patient, billing and insurance information in order to maintain current and accurate information in patient files, documentation software.
- Prepare forms and reports as well as conduct billing or collection activities as necessary.
- Perform general clerical functions including a working knowledge of all front desk duties.
- Coordinate patient charts and appointments to ensure timely service.
- Verify insurance eligibility of patients and authorization to determine if services are covered.
- Provide information to patients advising them of their financial responsibility and payment required at each visit.
- Administer quality assurance programs to ensure patient satisfaction with facility.
- Maintain a system of for cash receipts, including daily entry and daily reconciliation processes to ensure proper handling of monies received.
- Work with patients, doctors, resolve concerns and problems.
- Qualifications
Minimum Skills, Knowledge & Abilities (including license, certification and other job-related credentials)
- High School Diploma or equivalent required
- Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
- Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.
Job Type: Full-time
Pay: $15.00 - $22.00 per hour
Expected hours: 28 - 40 per week
Healthcare setting:
- Clinic
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
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