Systems Engineer - Sr. Consultant, Platform DevOps

Who We Do

We digitalize traditional services and turn the phone into a cutting-edge tool for payments, loyalty and banking on the go, crafting secure and powerful solutions so that transacting becomes convenient, safe and super-fast.

What we’re looking for

We are looking for an experienced Systems Engineer - Sr. Consultant, Platform DevOps with proven experience building high volume, high performance, and highly available payment services solutions to help us build functional systems that improve customer experience. They will be responsible for managing people at platform team, architecting the cloud infrastructure, automating, and modernizing the CI/CD flows, deploying new product and their updates, identifying production issues, and implementing integrations that meet our customers' needs.

Your performance will be measured based on improved deployment process/times, reduction in server alarms and more efficient operation of resources. The goal is that our app traffic scales without an increase in error reports and maintaining/improving our error rate, response times, uptime. We need you to have strong scripting skills.

The Role

The Systems Engineer - Sr. Consultant, Platform DevOps will focus on:

• Leverage Google Cloud Platform and Kubernetes to enable our platforms to our clients.
• Improve and maintain the infrastructure behind our continuous integration and delivery pipelines.
• Work close with business areas to understand how the products are built, designed and operated and the importance of them for the company.
• Discover, analyze, and troubleshoot anomalous application behaviors. Deploy monitoring and infrastructure tools exposing metrics, logs, traces and alerts.
• Designing and implementing cloud native solutions and middleware to support the platforms and applications running on top of it.
• Designing and developing automation to support continuous delivery and continuous integration processes.
• Building and setting up new development and CI/CD tools and infrastructure.
• Understanding the needs of stakeholders and conveying this to developers.
• Working on ways to automate and improve development and release processes.
• Testing and examining code written by others and analyzing results.
• Ensuring that systems are safe and secure against cybersecurity threats.
• Identifying technical problems and developing software updates and fixes.
• Planning out projects and being involved in project management decisions.

Duties

• Set-up up new sites and applications via configuration management
• Maintain / upgrade / patch tracking and documentation software
• Support the development lifecycle of platform architectural design, deployment and debugging
• Ability to automate release deployments across development, QA and production stacks using a combination of scripting languages and other automation toolkits

Daily and Monthly Responsibilities

• Deploy updates and fixes.
• Provide Level 2 and 3 technical support.
• Build tools to reduce occurrences of errors and improve customer experience.
• Develop automation solutions to improve middleware support.
• Perform root cause analysis for production errors.
• Investigate and resolve technical issues.
• Develop scripts to automate visualization.
• Design procedures for system troubleshooting and maintenance.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications
8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.

Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 152,200.00 to 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.