Universal Home Experts - HVAC Service Technician

Location: Houston, TX

Job Title: HVAC Service Technician

Ready to take your HVAC Service Technician skills to a top-tier residential service team? We're looking for a knowledgeable, skilled, and customer-focused individual who excels at troubleshooting, compliance, and providing excellent service. Join a company that supports your success with great benefits, a company vehicle, and continuous training.

In your role as a HVAC Service Technician, you will be the expert responsible for maintaining, diagnosing, and repairing all types of residential indoor comfort systems. You will leverage your technical skills and customer service focus to ensure client comfort and satisfaction on every service call.

Responsibilities and Expectations

• Diagnose, maintain, and repair all residential HVAC systems, including furnaces, air conditioners, heat pumps, and ventilation equipment
• Pinpoint the root cause of malfunctions and clearly communicate effective repair solutions and pricing options to homeowners
• Conduct regular inspections and preventive maintenance to uphold optimal system performance and prevent future problems
• Maintain accurate digital documentation of service activities, detailing equipment status, repairs conducted, and parts utilized
• Use mobile technology for job management; ServiceTitan experience is preferred
• Interact with customers professionally and courteously, addressing their concerns and suggesting system improvements
• Remain informed about industry advancements and best practices to continually enhance technical expertise.
• Maintain a professional appearance and adherence to all safety standards
• Expected to be On-call one week every six weeks. On-call duties are for after-hours emergencies up until 8:00 PM and on weekends

Requirements

• Looking for individuals with 1-2 years of experience or recent HVAC school graduates.
• Residential service experience is preferred
• Sales experience is a plus but not required
• Bilingual ability is a plus
• Technically knowledgeable and knows what they are doing
• Willingness to learn, paramount core values, and technically knowledgeable

What Can We Do for You?

• Competitive Pay: $19.00 - $23.00/hr with commission opportunities
• Company Provided Vehicle Depending on Experience
• Health Coverage: Medical (Three plans, including HSA option, and Telemedicine/Virtual Care), Dental, and Vision.
• Other Benefits: Life, Disability, and Voluntary Benefits.
• 401K: Eligible to contribute and receive company matching contributions after 6 months of service (pre-tax and Roth options available)

The compensation for this position is expected to range between $19.00 - $23.00 per hour . This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.