Senior Technician/Days

Senior Technician/Days Our client, a multinational telecommunications technology company is growing their NCI Automation Project. They are seeking an Sr. Technician to Serve as a subject matter expert across telecom platforms (GSM, UMTS, LTE, IP, messaging. Scope and Responsibilities: •Serve as a subject matter expert across telecom platforms (GSM, UMTS, LTE, IP, messaging). •Provide leadership in managing network outages from localized incidents to network-wide events. •Lead and mentor NOC personnel, offering technical guidance and skill development. •Develop and maintain training programs and operational documentation. •Communicate effectively with internal and external stakeholders regarding service impacts and resolution progress. •Support capital program deployments through real-time alarm monitoring, initial triage, and break-fix change execution. •Provide 24/7 operational monitoring, ticket handling, and troubleshooting to ensure network stability and minimize post-deployment issues. •Monitor KPIs, alarms, and system degradations, escalating where needed to ensure proper implementation and network performance. •Perform pre- and post-deployment validations to confirm successful upgrades and proactively identify issues. •Respond to alarms from tools such as One Console, Splunk, OpenSearch, NetScout, and CyberArk. •Work closely with deployment teams (e.g., NCI/ATAC) to escalate and resolve service-impacting issues. •Schedule and coordinate critical maintenance and break-fix activities with internal teams and vendors. •Participate in troubleshooting bridges to resolve outages and degradation events linked to capital program deployments. If you would like to learn more, please reach out to Elite technical. Required Skills Technical Experience and Skills:•4-7 years of technical experience in telecom or network operations. •Advanced knowledge of telecom Messaging network technologies, including Mavenir SMS, MMS, RCS, VMAS, and mStore. •Strong expertise in core networking protocols and diagnostic tools. •Effective leadership, communication, and documentation skills. •Proficient in using standard tools such as Microsoft Office and relevant network databases. Apply Now