Product Owner - Kiosk Experiences (6 Month Contract Role)

About Us:

At CompassX, our clients rely on us to lead high-priority strategic initiatives and transformational projects. Our mission is to create a community of people who come up with innovative approaches and deliver the best outcomes for our clients.

You will have the opportunity to leverage your experience, creativity, and skills to impact your clients and influence the trajectory of our firm to achieve growth for the team and your career.

We are honored to be recognized as a “Best Place to Work” in Southern California and listed as one of INC.’s 5000 fastest-growing private companies in the U.S.

About the Role:

* This is a 6 month contract role(1099) with hybrid onsite requirements in Plano, Texas.

Product Owner - Kiosk Experiences:

We are seeking a Product Owner to support one of our clients, an internationally recognized Quick Service Restaurant brand, to lead the strategy, discovery, and delivery of our kiosk experiences. In this role, you will define the vision, guide an empowered cross-functional team, and ensure we are solving real customer problems while delivering meaningful business outcomes.

Product Vision & Strategy:

• Define and communicate a clear, compelling vision for kiosk products
• Translate strategy into actionable roadmaps and measurable objectives
• Continuously refine priorities based on insights, data, and evolving customer needs

Customer-centered Discovery:

• Lead discovery to identify real customer and operator problems
• Validate solutions before development through testing and feedback
• Engage directly with guests, owners, and restaurant teams to uncover insights
• Ensure every initiative is grounded in customer value and business viability

Lead an empowered product team:

• Foster trust, autonomy, and shared accountability across the team
• Partner closely with engineering, design, operations, marketing, finance, and legal
• Promote open communication, rapid learning, and iterative delivery

Drive outcome-focused delivery:

• Define and track success metrics and OKRs aligned to business goals
• Prioritize effectively across quick wins and long-term strategic investments
• Own the end-to-end delivery process to ensure high-quality, predictable releases

Champion Continuous Improvements:

• Encourage experimentation and learning from outcomes (including failures)
• Use data and feedback to guide product decisions
• Share learnings transparently across teams and stakeholders

What You'll Bring:

• 5 - 7 years of experience as a Product Owner or equivalent role
• Demonstrated success leading cross-functional teams
• Strong background in product discovery and customer research
• Proven ability to define and execute roadmaps tied to measurable outcomes
• Experience making data-informed decisions and running experiments
• Excellent communication and facilitation skills
• A growth mindset, curiosity, and passion for solving customer problems

$45 - $52 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.