Clinical Coordinator

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Montrose - 1415 California St. Houston, TX 77006

Clinical Coordinator - Job Overview

Schedule: Monday-Friday (8:30AM-5:30PM)

Embark on a transformative journey in healthcare coordination at Legacy Community Health, where innovation meets community impact. Are you ready to pioneer the scheduling and registration landscape with a cutting-edge approach?

• Lead the charge as the visionary scheduler for clinic appointments, diagnostic testing, and specialty services.
• Be a pivotal force within the Legacy Community Health ecosystem, ensuring operational excellence through innovation.
• Immerse yourself in a tech-savvy, community-driven environment with endless growth potential.
• Amplify your impact on community healthcare and witness groundbreaking change unfold.
• Collaborate with a forward-thinking team, connecting with patients to make a real difference.

Key Responsibilities

• Spearhead the scheduling and registration of patients across diverse services using advanced registration systems.
• Optimize clinic schedules to align with dynamic productivity standards and goals.
• Innovatively manage clinical wait lists, recall lists, and call back reports.
• Ensure precision in processing appointments and registrations, adhering to robust auditing procedures.
• Deliver exceptional customer service and scheduling support with a tech-forward approach.
• Accurately and efficiently capture all necessary patient information within our data-driven systems.
• Utilize agile communication techniques with patients and clinical staff.
• Empower patients by providing them with critical information for their appointments.
• Embrace additional duties with a mindset of continuous improvement and innovation.

Minimum Qualifications

• High School diploma or GED equivalent required; some college education enhances your profile.
• Minimum of 2 years experience in a healthcare setting, or a Bachelor’s degree as a catalyst for success.
• Expert knowledge of medical terminology and clinical procedures is paramount.
• Experience with front desk responsibilities is highly desirable.
• Ability to manage multiple deadlines and prioritize tasks with an agile mindset.
• Proficient communication and interpersonal skills, both digitally and in person.
• Bilingual in Spanish is a plus, adding a layer of community connection.
• We proactively accommodate individuals with disabilities to ensure an inclusive and disruptive work environment.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.