Medical Case Coordinator

Job Description

Job Description

Job Title: Medical Case Coordinator

Location: Schertz, TX (Onsite)

Job Type: Contract-to-hire

Pay: $18.00 - $23.00 / Hourly

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About the Role:

Addison Group is seeking a detail-oriented and highly organized Medical Case Coordinator to support our client’s growing healthcare operations team. This role is ideal for someone who thrives in a fast-paced, deadline-driven environment and enjoys providing top-tier administrative support to clinical professionals.

Key Responsibilities:

• Oversee the administrative flow of case-related documentation and review processes
• Coordinate and assign incoming requests for case evaluations and related services
• Maintain consistent communication with professional consultants to ensure timely task completion
• Review documents for accuracy, formatting, and adherence to internal standards
• Ensure compliance with applicable policies, procedures, and industry regulations
• Prioritize tasks and manage case assignments based on urgency and specific requirements
• Keep detailed records and logs related to case progress and consultant activity
• Act as the main point of contact for incoming inquiries related to case coordination
• Collaborate with internal departments to troubleshoot and resolve workflow issues
• Handle confidential information with professionalism and in accordance with privacy standards

Requirements:

• Experience: 3 years in an administrative or office-based role, preferably in healthcare or a regulated industry
• Education: High school diploma or equivalent required
• Skills:
  • Strong written and verbal communication
  • Excellent organizational and time management abilities
  • High attention to detail and accuracy
  • Ability to multitask and manage a high-volume workload
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Comfortable using web-based portals and data entry tools
• Personality: Professional, proactive, and team-oriented with a customer service mindset

Perks:

• Join a collaborative and mission-driven team
• Gain experience in a fast-growing healthcare support environment
• Growth opportunities and longevity
• Opportunity to work closely with medical professionals
• Make a meaningful impact on patient care coordination

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

IND 004-008