Senior Product Manager

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

As a Product Owner, you will play a crucial role in driving the development and success of our quote to cash subdomains. Reporting directly to the corresponding Experience Product Manager, you will be responsible for managing and prioritizing the product backlog, ensuring that the team delivers maximum value to the business and our customers. You will collaborate closely with cross-functional teams to understand customer needs, translate these into actionable user stories, and ensure the successful implementation of product initiatives.

Sub- Domain Focus Area: Markerting: Lead mgmt, Campaign mgmt, Segmentation, Demand Generation, Brand and Content mgmt, Agentic AI

Know your customer(s) and influence the roadmap​

• Represent the voice of the user with respect to [domain, value stream] features ​

• Coordinate work with UX designers to develop and improve user experience for [domain] stakeholders and users​

• Coordinate roadmap and feature dependencies with [experience] Product Manager and other Domain Product Owners​

Manage and prioritize the scrum backlog​

• Translate epics into user stories, refining level of detail so that engineering teams can develop features and accurately estimate level of effort​

• Work with engineers and designers to clarify requirements and delivery expectations with business stakeholders​

• Lead scrum sprint planning to prioritize user stories based on user impact, business needs, technical complexity, level of effort and available resourcing​

• Define good confidence release deliverables for each release at PI Meetings and create [domain] feature release plan​

Enable teams to deliver value​

• Define clear acceptance criteria and ensure that backlog items meet the definition of readiness to enter sprint​

• Ensure that each feature has a clear definition of done, coordinate user acceptance tests, collect and act on feedback throughout development and testing​

• Define and track [domain] metrics to measure success. Utilize measurements to guide prioritization​

• Coordinate with Agile coach to get regular feedback on Agile best practices for themselves and the team members ​

Document user processes and evolve solution design​

• Partner with the scrum team members to ensure both user-level business process/requirements and technical requirements for [domain] are documented ​

• Collaborate with training and change teams to ensure workflows & standard operating procedures are developed for front line users​

Responsibilities

Own the Subdomain Product Backlog

• Collaborate with the Experience Product Managers to define and prioritize the product backlog for your respective subdomain

• Clearly articulate and document user stories, acceptance criteria, and other requirements

• Ensure that the backlog is visible, transparent, and clear to all stakeholders

• Prioritize backlog items based on business value, customer needs, and strategic objectives
  

Work with development teams to deliver high-quality products that meet customer needs

• Participate in sprint planning, review, and retrospective meetings to ensure continuous improvement

• Provide clear guidance on the expected outcome and work with the team to meet the Definition of done

• Determine and pursue the optimal

Customer and Stakeholder Engagement

• Gather and prioritize customer requirements through regular interaction and feedback

• Act as the primary point of contact for stakeholders, ensuring their needs and expectations are effectively managed

• Communicate product updates, progress, and plans to stakeholders and the broader organization

Cross-functional Collaboration

• Collaborate with Experience Product Managers and other Product Owners to ensure alignment and coherence across the product domains

• Work with upstream and downstream teams to ensure seamless integration and optimal end-to-end experience

• Engage with UX/UI designers to create intuitive and user-friendly interfaces

Drive Continuous Improvement

• Analyze product performance and user feedback to identify areas for improvement

• Advocate for and implement best practices in product management and agile methodologies

• Continuously refine and optimize processes to enhance efficiency and effectiveness

Qualifications

• Bachelor's degree preferred

• 3+ years of experience in a product owner or similar role

• Strong understanding of Agile development methodologies, particularly in large organizations

• Proven ability to prioritize and manage multiple tasks in a fast-paced environment

• Excellent communication and collaboration skills

• Experience with quote-to-cash systems and transformation is a plus

• Strong analytical and problem-solving skills

• SalesForce Marketing Cloud Implementation Experience is a plus

This posting is a new position within our organization.

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual

Canada - Toronto Office TRO : 131,000 - 181,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program : An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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