Implementation Specialist Full Time Houston, TX (Hiring 5 positions)

Work Location Type : Onsite

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,  Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit  .

Compensation:

This position is hourly. The anticipated base pay compensation range for this position is $22.55 and $28.23

Rewards and Benefits:

• Medical, dental, vision, and life insurance coverage starts on day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided (where applicable).

For additional information and details regarding Grainger’s benefits, please click on the link below:

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Implementation Specialist, Onsite Svcs-20135278

Position Details

The Implementation Specialist is responsible for executing KeepStock inventory solutions at customer locations. This role includes planning, onsite execution, documentation, and post-implementation support. The position requires significant travel, adaptability to various customer environments, and coordination across Grainger teams to deliver high-quality, timely inventory solutions. 50-75% travel is required to support field activities and team development.

You Will

• Lead and manage the implementation of inventory solutions at a wide range of customer facilities.
• Conduct pre-implementation planning, on-site deployment, and post-implementation transition activities (e.g. ensure site readiness, install proposed solutions, ensure machine readiness).
• Document customer-specific workflows and create training materials to support smooth hand-off to permanent teams.
• Resolve implementation roadblocks through analytical thinking and problem-solving in coordination with internal partners.
• Collaborate across functions to support the implementation process.
• Identify and share opportunities for process improvements within implementation workflows.
• Ensure full compliance with customer safety requirements and Grainger safety standards during on-site work.
• Support large project operations as needed, including working weekends and various shifts.
• Travel to customer sites 50-75% of the time.

You Have

• High School Diploma/GED or equivalent experience Required
• 3+ years Operations, inventory management, logistics, or project coordination
• Knowledge of inventory management systems and related implementation procedures
• Experience with Microsoft Office Suite (Excel, Word, Outlook).
• Experience independently managing multiple projects with competing timelines, while maintaining attention to detail.
• Experience consistently delivering exceptional customer service by anticipating needs, resolving issues efficiently, and fostering positive client relationships
• Experience applying analytical and organizational skills to identify patterns, streamline processes, and proactively resolve issues.
• DL NUMBER - Driver License, Valid and in State Required

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.